Lokeshwar Sn

Strategic, results-driven HR Leader with over 14 years of multi-unit HR experience across retail operations, high-volume recruitment, statutory labour compliance, and employee lifecycle management. Proven track record in managing multi-store HR operations, aligning store-level headcount with revenue slabs, and scaling mass hiring for frontline and managerial roles. Expert in statutory compliance across state labor regulations, vendor ecosystem management, and attrition control in fast-paced retail and BPO environments.

Adept at partnering with executive leadership to drive workforce productivity, streamline HR operations, and optimize labor costs.

HR Manager - Apollo Pharmacy - Apollo Pharmacies Limited - Bangalore, India

(2017-02)

• Direct multi-unit HR operations across retail store networks, analysing sales slab productivity benchmarks and operational budgets to optimize store staffing allocations.
• Lead end-to-end recruitment strategies for frontline associates, pharmacy staff, and store management; govern vendor partner networks to ensure rapid manpower fulfilment.
• Enforce 100% statutory compliance under Shops & Establishments regulations, directing multi-location store registrations, renewals, amendments, and statutory register maintenance (Forms C, Q, T, F, H, U, IV).
• Oversee full-lifecycle employee operations, including structured on boarding, orientation, offer/appointment administration, annual performance appraisal cycles, and confirmation processes.
• Collaborate with business leaders to enhance employee retention, resolve workplace grievances, perform exit interview analytics, and manage employee referral pay-outs.
• Formulate and deliver daily and monthly executive MIS reports tracking recruitment metrics, headcount movement, and labor cost efficiency to senior leadership.

Assistant Manager – HR - Emami Frank Ross Ltd. - Bangalore, India

(2016-01 - 2016-12)

• Managed HR operations across retail outlets, analysing RFP data and sales slab targets to allocate store headcount within approved budgetary frameworks.
• Executed full-cycle recruitment drives and coordinated external staffing agency operations to fill critical store and operational vacancies.
• Managed monthly leave and attendance master audits for seamless transfer to Head Office for payroll processing.
• Maintained state Labor and Drug License renewals, facilitated performance reviews, and managed grievance handling and exit protocols.

Executive – Recruitment - Medplus (Optival Health Solutions Pvt Ltd.) - Bangalore, India

(2012-06 - 2015-12)

• Spearheaded high-volume recruitment drives, campus hiring initiatives, and talent sourcing through government training institutions.
• Administered joiner on boarding, scheduled technical training batches with learning teams, and audited out-of-pocket training expense reimbursements.
• Conducted candidate background checks, managed internal referral pay-out schedules, and provided counselling to improve frontline retention.

Process Executive – HR Operations - Infosys BPO Ltd. - Bangalore, India

(2011-06 - 2012-05)

• Managed candidate screening and applicant data entries within SAP and E-Recruit enterprise systems.
• Conducted pre-offer compliance audits on candidate records prior to final submission to the Compensation & Benefits (C&B) team.
• Mentored new team members, facilitated daily operational huddles, and achieved daily targets for offer auditing.

Process Executive – Operations - Infosys BPO Ltd. - Bangalore, India

(2010-04 - 2011-05)

• Analysed corporate annual reports, board updates, and market events to update global Bloomberg terminal databases under strict SLAs.

MBA - HRM & Marketing - KKECS Institute of Management (2009)

Bachelor of Arts (BA) - Govt. First Grade College (2007)

Advance Diploma - HR Management - Ajax Management Consultants Pvt Ltd