M Sharma

Service-oriented professional with a strong academic background in B.Sc. (PCM) and extensive experience in Group Instruction and Administration. Expert in explaining complex regulations, handling cash transactions, and verifying sensitive documentation. Committed to providing exceptional customer service and ensuring seamless operational flow in fast-paced environments.

Instruction & Administration at Private Academy / Teaching Practice (2025-05 – 2026-02)

• Regulation Compliance: Effectively communicated and enforced institutional regulations and safety protocols to large groups, ensuring 100% adherence.
• Instructional Leadership: Delivered clear, concise instructions to groups of 30+ individuals, improving information retention and procedural efficiency.
• Administrative Support: Managed the verification of student/client documents and prepared accurate invoices for services rendered.
• Financial Accountability: Handled daily cash transactions and maintained precise records of payments and accounts.
• Customer Excellence: Addressed inquiries and resolved issues promptly, maintaining a high level of satisfaction among students and parents.

Bachelor of Science (B.Sc.) in PCM – Kurukshetra University, Haryana (2026)

Higher Secondary (12th) – BANASTHALI VIDYAPITH (2021)

Secondary School (10th) – CBSE (2019)