Suresh Marla

Looking to dedicate myself to a professional organization which provides an opportunity for my personal growth and where I can be a contributing member to the success of the organization.

Technical Support Analyst - Genpact

Worked as a Technical Support Analyst in Genpact (IT services) for a period of 26 months.

• Received the best employee award for exemplary performance and demonstration of Genpact Values for two times in four quarters.

AR CALLER - INVENTURUS KNOWLEDGE SOLUTIONS

Worked as AR CALLER in INVENTURUS KNOWLEDGE SOLUTIONS for a period of 32 months.

Specialist - Normsoft healthcare srvcs

(2016-03 - 2017-07)

Worked in Normsoft healthcare srvcs from March 2016 to July 2017 as specialist.

AR Team Coach - Ezemrx Healthcare Ltd.

(2017-08 - 2021-12)

Worked as AR Team Coach in Ezemrx Healthcare Ltd. From August 2017 to Dec 2021.

Patient Calling/Scheduling Department - Promed Intelsoft PvT Ltd

(2023-10 - 2026-02)

Worked for Promed Intelsoft PvT Ltd, into Patient Calling/Scheduling Dept From Oct 2023 to Feb 2026.

• Responsible for calling Insurance companies in US
• Follow up the outstanding payments due from insurance companies
• Claim adjustments (Denials Posting) and Payment posting
• Eligibility Verification and Denial management
• Worked on Rejections, Demo Entry & charge entry
• Conducting briefings on updates
• Assigning work to Fresher's and clear the doubts
• Auditing their claims and giving feedback to fresher's
• Training freshers on various scenarios
• Maintaining the daily reports as per the client requirement
• PT appointments scheduling Per Pt Request and Hosp Request
• Communicating with Clients and Nurse through email or Call on Patients medication issues

Bachelor of Commerce - Osmania University (2007)

Intermediate - Board of Intermediate Examination (C.E.C) (2005)

Schooling (10th) - St Anns Public School (2002)