Madan Kumar TM

Results-oriented Shift In-Charge with strong expertise in inventory management, team supervision, and first-mile & last-mile operations. Proven ability to manage end-to-end warehouse activities during assigned shifts, drive productivity, maintain high stock accuracy, and ensure on-time order fulfillment in high-volume environments. Experienced in manpower planning, shift allocation, reporting, escalation handling, and strict SOP compliance to ensure smooth and efficient operations.

Supervisor – Store / Warehouse Operations - The Tech Tonic, Hebbal

(2025-09 - 2026-05)

• Supervised daily warehouse operations and ensured smooth workflow execution.
• Managed warehouse staff and assigned tasks to maintain productivity targets.
• Monitored inventory movement, stock accuracy, and warehouse organization.
• Ensured timely receiving, picking, packing, and dispatch of customer orders.
• Maintained safety standards and resolved operational issues efficiently.
• Prepared daily reports and tracked team performance to improve warehouse efficiency.

Shift In-Charge – Dark Store Operations - Myntra (MNOW), Kalyan Nagar

(2024-04 - 2025-09)

• Led daily dark store operations with responsibility for order fulfillment and dispatch timeline
• Managed a team of 15–30 associates, ensuring productivity, accuracy, and discipline
• Planned manpower and shift allocation during peak demand periods
• Coordinated first-mile and last-mile readiness to avoid order delays
• Tracked KPIs and prepared daily performance reports

Shift In-Charge – Warehouse Operations - Zepto, MICO Layout (Network 2)

(2023-10 - 2024-03)

• Led shift operations and ensured smooth day-to-day warehouse activities.
• Managed team performance and maintained high productivity during peak hours.
• Ensured timely order processing, packing, and dispatch with minimal delays.
• Handled operational issues quickly to maintain uninterrupted workflow.
• Monitored inventory accuracy and reduced stock-related errors.
• Maintained discipline, reporting, and shift coordination to achieve operational targets.

SSLC - GHS High School, Haleperesandra (2017)

DIPLOMA - Computer Science And Engineering - MEI Polytechnic College (2023)