Madhan Kumar

BMC-certified Control-M professional with 11 years of Control-M experience and 15+ years in IT Infrastructure & Datacenter services. Skilled in implementation, migration, upgrades, workload automation, troubleshooting and scripting. Expertise in designing resilient enterprise scheduling solutions aligned with ITIL standards. Experience in leading teams of 10+ associates to deliver high availability automation platforms.

• Provide end-to-end workload automation solutions based on client requirements.
• Managing large scale Control-M environment for leading Banking client consisting of 3.5 lakh Job definitions, 2000+ Control-M agents.
• Install & configure Control-M Server, Enterprise Manager, Agents and integrate with event management tools.
• Perform version upgrades, patching and migrations with minimal business impact.
• Acted as a SME for application teams during the onboarding phase, providing guidance on job design, dependency mapping, and error-handling strategies to ensure seamless integration into the Control-M.
• Configured & renewed SSL certificates across Control-M environments.
• Troubleshooting infrastructure and job failures and providing RCA by coordinating with Vendor and Internal Application teams.
• Develop scripts to automate operational tasks.
• Report Management on Job failures, Job Definitions, License to client and higher management.
• Authored SOP and knowledge-base articles for all Implementation and issue faced.
• Mentored Scheduling & Operations team.
• Identified key areas in need of improvement and implemented plans to rectify issues.

Bachelor of Engineering: Electronics and Communication Engineering, 2006-2010 Arulmigu Kalasalingam College of Engineering - Krishnankoil, Tamilnadu GPA: 76.8%