Associate Consultant at Dynamics Monk (2025-03 – Present)
Project: Teladoc Health – Clinician Scheduling & Booking (Mar 2025 – Present)
- Leveraged Field Service on top of the Customer Service Module with Schedule Board configuration for clinician availability, multi-timezone resource allocation, and booking visibility.
- Developed server-side plugins to synchronize solicitations, bookings, and resource data.
- Automated booking logic, notifications, and updates using Power Automate.
- Delivered responsive Power Pages integrated with Azure AD B2C for secure user authentication, enhancing the security.
- Built a custom calendar component in Power Pages for appointment and booking management.
- Performed Dynamics 365 tenant assessment including environment inventory, dependencies, and security roles.
- Designed migration strategy for Dynamics 365 environment transitions.
- Collaborated with stakeholders to gather requirements and ensure the CRM system met business needs, leading to increased user adoption.
- Created detailed documentation of the development process and user guides, which facilitated smoother onboarding for new users of the CRM system.
Senior Engineer at Eleviant Technology (CTG Group) (2022-09 – 2025-02)
Multiple projects across healthcare, insurance, and education domains.
Senior Engineer at Eleviant Technology (CTG Group) (2024-02 – 2025-02)
Project: IMS – Interview Management System
- Built Canvas and Model-Driven apps for HR recruitment, including Dataverse schema design for candidate recruitment workflows.
- Integrated Adobe PDF Reader with Power Automate to extract resume data and auto-populate Dataverse, reducing manual effort significantly.
- Created Power BI dashboard for recruitment metrics and automated approval workflows for job opening creation.
- Participated in stand-ups, progress tracking, and client discussions.
Senior Engineer at Eleviant Technology (CTG Group) (2023-07 – 2024-01)
Project: Event Management System
- Delivered Canvas App with QR code scanning (AI Builder) for participant check-in, reducing manual effort by 40–60%.
- Enabled real-time participant tracking and status updates during events.
- Automated registration/tracking workflows and designed intuitive UI/UX for event staff.
Senior Engineer at Eleviant Technology (CTG Group) (2023-03 – 2023-06)
Project: Accel Group – Crop Insurance
- Implemented Field Service for land survey scheduling and built Power Pages multi-step forms for farmer submissions.
- Integrated DocuSign via Power Automate for digital signing.
- Developed a Custom PCF People Picker Component to allow field officers to assign multiple officers for survey visits.
- Secured portal with Azure AD B2C and automated communications using Power Automate.
Senior Engineer at Eleviant Technology (CTG Group) (2022-09 – 2023-04)
Project: VZW KRIJT – Education Portal
- Delivered a secure portal using Power Pages for school and organization registration and survey management.
- Implemented authentication using Azure Active Directory for portal users, along with anonymous user registration and invitation-based access.
- Strong expertise in Web Roles, Table Permissions, and Page Permissions to enforce role-based access control and secure portal data.
- Developed custom HTML/CSS/JS reports and Liquid Template Language server-side logic to generate analytical poverty-insight reports.
