Madhankumar Kubendiran

Results-driven IT Asset Management and Process Automation professional with 11+ years of experience across ITAM operations, CMDB validation, asset lifecycle governance, procurement support, enterprise reporting, and business process automation. Currently serving as Team Lead - Analyst II at DXC Technology, leading eight specialists and translating complex SOP-driven processes into scalable solutions using Python, Microsoft Power Platform, SharePoint, Excel, and AI-assisted development. Delivered MIRA AI, model validation, ITAM reporting, asset recovery, and forecast-request solutions with a strong focus on data quality, audit readiness, stakeholder collaboration, and measurable operational improvement.

ITIL 4 Certified and AWS Certified Cloud Practitioner.

Team Lead - Analyst II at DXC Technology (2021-01 – Present)

• Lead eight specialists within Product Registry and Governance operations, managing work allocation, priorities, process adherence, knowledge sharing, and service delivery.
• Manage CMDB validation, asset lifecycle controls, inventory reconciliation, data quality, audit readiness, SOP compliance, KPI reporting, and stakeholder communication.
• Design Python and Power Platform solutions using Power Apps, Power Automate, Power BI, SharePoint Online, Excel Online, Streamlit, Flask, pandas, openpyxl, and SQLite.
• Define business logic, validation rules, exception handling, approval workflows, output structures, and governance controls for automation initiatives.
• Collaborate with DXC and client stakeholders to gather requirements, review outputs, support deployment planning, and deliver process improvements.

Senior Assistant Technician II at DXC Technology (2017-09 – 2020-12)

• Supported IT Infrastructure Operations, global network procurement, contract management, mobility operations, and enterprise service delivery.
• Performed bulk CMDB reconciliation and data validation in ServiceNow; supported reporting, request tracking, documentation, and issue resolution.

Process Associate at Hewlett Packard Enterprise (2015-09 – 2017-09)

• Processed 100+ monthly IT orders, mobility requests, and purchase-order approvals using HPSM and Citrix.
• Validated and reconciled 1,000+ asset records using HP Asset Manager, resolving discrepancies and maintaining process compliance.

Manager - Purchase and Stores at Sony Service Center (2015-02 – 2015-09)

• Managed stock receipt, dispatch, returns, inventory control, procurement coordination, and engineer-to-parts allocation.

MCA – Dhanalakshmi Srinivasan Engineering College (2011 – 2014)

BCA – Sri Vidya Mandir Arts & Science College (2008 – 2011)