Madhavilatha K

Senior Scrum Master | Agile Delivery Manager | Product Owner with 9+ years of experience leading Agile transformations, Scrum teams, product delivery, and enterprise-scale initiatives. Proven expertise in driving delivery excellence, improving sprint predictability, facilitating stakeholder alignment, and enabling continuous improvement across technology organizations. Skilled in Scrum, SAFe, Kanban, Release Planning, Risk Management, Jira, and AI-enabled Agile practices.

Adept at bridging business and technical teams to deliver customer-focused solutions within scope, schedule, and quality objectives.

Senior Scrum Master | Delivery Manager | Product Owner - Info Vision Labs India Pvt Ltd

(2023-08)

• Led Agile delivery for multiple cross-functional teams comprising 30+ team members across Product, Development, QA, and Business functions.
• Facilitated sprint planning, stand-ups, reviews, and retrospectives to improve team collaboration and delivery consistency.
• Championed Agile best practices, helping teams improve sprint predictability and accountability.
• Removed delivery impediments and proactively mitigated risks impacting release timelines.
• Implemented AI-powered sprint analytics and forecasting solutions, enhancing visibility into team performance.
• Directed planning, execution, and governance activities for business-critical initiatives.
• Defined milestones, success criteria, resource allocation plans, and delivery schedules with senior leadership.
• Oversaw release readiness activities, driving smooth deployments across multiple environments.
• Established delivery dashboards and risk registers, improving executive visibility and decision-making.
• Partnered with vendors and internal teams to deliver business objectives within agreed timelines.
• Owned and prioritized a backlog containing 200+ user stories and enhancement requests.
• Translated business requirements into actionable features with clearly defined acceptance criteria.
• Shaped release strategies and feature prioritization aligned with organizational goals.
• Evaluated customer feedback and usage trends to identify product enhancement opportunities.
• Conducted backlog refinement workshops, enabling teams to begin sprints with clearly defined and actionable requirements.
• Improved sprint completion rate by 25%.
• Reduced manual status-tracking effort by 40% through AI-driven automation.
• Enhanced stakeholder visibility using standardized executive dashboards.
• Delivered multiple production releases with zero critical post-release incidents.

Scrum Master & Product Owner - Canary's Automations Pvt Ltd

(2022-05 - 2023-05)

Payroll: Mind Parkour India Pvt Ltd

• Facilitated Scrum ceremonies: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
• Acted as Product Owner proxy — managed product backlog, wrote user stories, and defined acceptance criteria in collaboration with business stakeholders.
• Drove sprint goal alignment by prioritizing backlog items based on business value and team capacity.
• Served as point of contact for external stakeholder communications, managing expectations and delivery updates.
• Resolved conflicts and removed obstacles to deliver sprint success and quality deliverables.
• Trained teams on Agile mindset, working practices, and Scrum framework adoption.
• Mentored Agile teams on Scrum practices, improving collaboration, accountability, and sprint outcomes.
• Created, managed, and maintained tickets in JIRA and Confluence.

Scrum Master Consultant - NetApp (Client)

(2016-03 - 2018-11)

Payroll: Appnomic Services Pvt Ltd (ASPL)

• Coached team members in Agile frameworks and best practices.
• Collaborated with Product Management and Product Owners to refine requirements, groom backlogs, and align sprint objectives.
• Supported backlog refinement activities, contributing to feature definition, acceptance criteria creation, and release readiness.
• Facilitated internal communication and effective cross-team collaboration.
• Resolved conflicts and removed obstacles impeding team progress.
• Coached Agile teams on servant leadership, continuous improvement, and iterative delivery practices.
• Communicated with internal and external subject-matter experts to resolve business and technical issues.

Process Analyst - Fidelity National Financial India

(2013-08 - 2015-10)

• Logged and documented defects in bug-tracking tools (JIRA, Bugzilla) and collaborated with developers on resolution.
• Participated in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives.
• Provided concise testing progress updates to QA lead, project manager, and development team.
• Collaborated with cross-functional teams to ensure smooth integration and delivery.

B.Tech - Computer Science & Engineering - Sri Venkateswara College of Engineering & Technology