Madhu C

Group HR Head with 13+ years in HR and talent across diversified industrial groups, manufacturing, technology, insurtech, real estate and high-growth/start-up environments. Currently lead HR for a 1,000-employee, 12-company diversified group (India, Spain, Japan), reporting to the Group Chairman and serving as strategic HR & business advisor to the Chairman, Directors and CXOs, with an 11+ member HR team. Combines enterprise HR leadership with hands-on execution across talent acquisition, leadership and critical-role hiring, workforce planning, employee lifecycle, C&B, performance management, employee/industrial relations and HR transformation.

Built the group HR operating model, unified HRMS and succession framework. Earlier scaled an InsurTech workforce 15x, from 25 to 520+ in 36 months, with 20% attrition against a 60% zonal average, and led HR for a 1,500+ employee real-estate group. Brings HR-technology and analytics depth from a computer-science background to people strategy.

GROUP HR HEAD at SUPERHARD GROUP (2025-07 – Present)

12 companies incl. Greenwave Diamond (diamond manufacturing), Hardten Precision Technologies (precision cutting tools), Discrete Circuits (medical devices), GleamX Infotech (IT), as well as jewellery, fintech and R&D. 1,000 employees. Reports to Group Chairman.

• Advise the Chairman, Directors and CXOs on organisation design, leadership hiring, succession, critical-role risk and workforce cost across 12 companies.
• Personally drive/participate in TA and hiring for leadership, critical, specialist and business-critical positions; manage end-to-end hiring from manpower planning through onboarding.
• Own complete employee lifecycle across workforce planning, TA, onboarding, probation, performance, talent development, engagement, retention, compensation, HR operations, compliance and exits.
• Revamped salary/CTC structures and introduced performance-linked variable pay; led the Labour Codes transition – wage-structure redesign (50% rule), appointment letters and fixed-term policy across 12 entities.
• Rolled out PIPs and strengthened performance accountability through structured performance and reward mechanisms.
• Lead Employee & Industrial Relations across the group, including disciplinary cases, grievances, contract labour, worker relations, labour authority matters, settlements, factory HR, standing orders, domestic enquiries and workforce disputes.
• Designed and deployed a unified Group HR Operating Model (HRBP structure, CoE mandates, shared services, hiring governance) across 12 entities while retaining business-unit flexibility; lead/develop 11+ HR team members.
• Rolled out a unified HRMS consolidating payroll, compliance and workforce analytics into a CXO people dashboard, and standardised HR processes across group entities.
• Institutionalised Hi-Po identification, talent mapping and succession for 33 critical roles.
• Lead cross-border HR alignment for one of the group companies across India, Spain and Japan: compensation philosophy, labour-law compliance and cross-cultural onboarding.

HEAD / MANAGER HR at SANTARIA GROUP (2021-12 – 2025-06)

Real Estate. 1,500+ employees.

• Led HR for 1,500+ employees across hiring, workforce planning, employee relations, performance, engagement, retention, HR operations and compliance, partnering with the Chairman and business heads on workforce, organisation and people priorities.
• Led organisation redesign across business units, rationalising roles and improving staff-cost-to-revenue alignment without operational disruption.
• Hired people across sales, project management and CRM, aligned to project launches.
• Implemented an enterprise HRMS from scratch, improving payroll accuracy, statutory compliance and audit readiness for Chairman and Finance review.
• Built leadership and succession matrices across sales, projects and support, strengthening internal talent pipelines for critical roles.
• Reduced attrition in a high-churn sales workforce through stay interviews, pulse surveys and career-pathing.
• Handled employee/industrial relations matters, disciplinary processes, grievances and workforce issues while supporting business and functional leaders.

ZONAL HEAD – HR & TRAINING, SOUTH INDIA at RENEWBUY.COM (2018-09 – 2021-11)

InsurTech. High-growth start-up.

• Built the HR function from zero as headcount grew from 25 to 520+ in 36 months.
• Managed the full employee lifecycle for 200+ employees, then built and led a 5-member HRBP team.
• Led hypergrowth hiring with business leaders, averaging 200+ hires per year.
• Designed KPI-linked training and delivered workforce productivity of 80%, the highest in the organisation.
• Achieved the lowest attrition among zones (20% vs. 60%); operating model adopted by other zones.

ASSISTANT MANAGER HR at TOYOTA TSUSHO INSURANCE BROKER INDIA PVT. LTD. (2016-12 – 2018-08)

• Conceived and led the Business Champions capability programme, contributing to a ₹200+ Cr business growth cycle.
• Ran nationwide HR operations, training and compliance for 500+ employees across multiple locations.
• Established a multi-centre CSAT framework later adopted organisation-wide.

Specialist Trainer (HR) at AEGIS Ltd. (2015-10 – 2016-11)

Elite Club member; highest performance award twice annually.

Trainer & Recruiter (HR) at Hinduja Global Solutions (2013-05 – 2015-10)

Hired and trained 100+ employees; built entry-level talent pipelines.

MBA in HR & Strategy – JNTU

M.Tech in Computer Science & Engineering – JNTU

B.Tech in Computer Science & Engineering – Acharya Nagarjuna University (2013)