Madhu Hr

Result-oriented professional based in Hassan with 1.6 years of experience across relationship management, group loan operations, local collections, and warehouse logistics. Experienced in client relations, customer onboarding, KYC verification, repayments and recoveries, inventory handling, and basic computer operations. Fluent in Kannada and professionally proficient in English.

Relationship Manager – Group Loans - IDFC First Bharat Limited

1.6 Years Experience

• Managed group loan portfolios and maintained strong client relationships in the region.
• Sourced new customers, formed loan groups, and verified KYC documentation.
• Conducted regular group meetings to support smooth loan disbursement and operations.
• Monitored repayment schedules and minimized defaults through active follow-ups.

Collection Executive

Local Collection Operations

• Handled local field collections and recovery of outstanding payments across designated areas.
• Visited clients directly to resolve payment grievances and delayed accounts.
• Maintained accurate daily ledgers and collection reports.

Warehouse Executive / Associate - BigBasket Warehouse

• Handled daily inventory, stock management, and replenishment tasks.
• Assisted in sorting, picking, and packing orders accurately to meet delivery timelines.
• Followed safety and organization standards within the warehouse facility.

Bachelor of Arts - B.A. - Govt. Arts, Commerce and P.G. College (Autonomous)

Pre-University Course - PUC - Govt. PU College for Boys, Hassan (2015-01)

SSLC - Govt Boys Junior College, Race Course Road, Hassan (2013-04)