Madhu Sudhan

Results-driven Operations Supervisor with over 7 years of experience leading teams, optimizing processes, and managing inventory across the logistics, automotive, and finance sectors. Proven track record of reducing transportation costs by 15%, cutting system/paperwork errors, and boosting team productivity by up to 25%. Skilled in ERP systems, cross-functional leadership, and resolving complex supply chain bottlenecks.

Operations role (unspecified title) - Bajaj Finance Ltd - Ramanagara

(2014-02 - 2015-06)

Financial services company in loans and credit

• Process Improvement: Streamlined credit approval processes to reduce decision time by 30%.
• Risk Assessment: Analyzed financial data and credit statements, leading to a 15% drop in loan defaults.
• Team Development: Trained and mentored junior analysts, raising overall team productivity by 25%

Production Department role (unspecified title) - Toyota Boshuku Pvt Ltd - Bidadi

(2015-10 - 2016-05)

Automotive production company focused on seat systems

• Team Leadership: Led a team of 15 to optimize production, achieving a 20% increase in efficiency and a 15% reduction in waste.
• Inventory Control: Implemented an inventory system that cut stock discrepancies by 30% and boosted order fulfillment speed by 25%.
• Training & Mentorship: Mentored 10 junior staff members, increasing team productivity by 18%.
• Quality Assurance: Streamlined QC procedures, reducing defects by 40% and increasing customer satisfaction by 12%.

Logistics & Operations Supervisor - Chellam Logistics Pvt Ltd - Mysore

(2018-05 - 2026-02)

• Daily Management: Directed daily operations to maximize productivity while consistently meeting budgetary requirements and keeping service standards high.
• Digital Transformation: Supported the implementation of an electronic documentation system, which successfully boosted data accuracy and cut paperwork errors by 30%.
• Supply Chain Cost Reduction: Negotiated contracts directly with shipping companies, slashing transportation costs by 15% while maintaining service quality.
• Inventory Control: Closely monitored warehouse inventory levels and ordered stock proactively to prevent any operational shortages.
• Problem Solving & Customer Relations: Resolved complex logistics bottlenecks and managed customer complaints swiftly, turning negative customer experiences into positive outcomes.

Diploma - SET POLYTECHNIC COLLEGE (2016 - 2019)

ITI COE - Govt ITI College (2013-02)