Madhur Kulshrestha

Results-driven Technical Product Manager and Techno-Commercial Leader with 4+ years of experience in advanced ceramics and materials science. IIT-BHU M.Tech graduate (9.51 CGPA) with a peer-reviewed publication in the Journal of the Korean Ceramic Society (2025). Combines deep materials expertise — XRD, SEM, spray drying, ISO 13485 — with hands-on commercial execution: product roadmaps, customer acquisition, B2B sales, and Google Ads.

Proven track record of closing enterprise clients, building quality management systems, and leading cross-functional teams at a Tata Steel subsidiary. Seeking a senior product or business development role in an MNC or growth-stage company in the advanced materials, medical devices, or EV space.

Product Development & Techno-Commercial Lead at Ceramat Pvt. Ltd. (Tata Steel Step-down Subsidiary) (2022-02 – Present)

• Developed and launched a 10–50 micron HA-TSG product line from scratch, meeting highly specific pharmaceutical customer specifications and enabling entry into a new market segment.
• Built comprehensive product roadmaps and conducted quarterly strategic reviews with senior leadership, aligning R&D and commercial priorities.
• Optimized lab-scale spray dryer parameters, improving yield by ~20%; initiated scale-up to a 5 kg/hr pilot-scale spray dryer.
• Achieved ISO 13485 Internal Auditor certification; trained on ISO 14971:2019 (Risk Management for Medical Devices), enabling the company to address quality-critical healthcare markets.
• Closed negotiations with key pharmaceutical and biotech clients, applying strategic pricing to convert prospects — contributing to double-digit growth in the company's customer base.
• Converted online inquiries from academic institutions into repeat orders, diversifying the customer portfolio across 3+ segments (pharma, biotech, academia).
• Represented the company at industry conferences and trade events, generating qualified leads and raising brand visibility in the advanced ceramics segment.
• Developed and implemented customer communication SOPs and feedback systems, resulting in high client retention and satisfaction scores.
• Implemented MDQMS (ISO 13485) QSP processes across Design & Development and Marketing functions — one of the first cross-functional quality roll-outs in the company.
• Redesigned the sale-to-dispatch workflow, reducing process friction and improving on-time delivery reliability.
• Resolved quality issues by applying analytical data (XRD, SEM, particle size analysis), preventing product rejections and protecting key customer relationships.
• Launched and managed Google Ads and email marketing campaigns, increasing inbound lead volume from digital channels.
• Set up IndiaMart portal presence and initiated SEO blog strategy, improving the company's organic online visibility.
• Produced all marketing collateral — technical data sheets, product flyers, website content — aligning brand messaging with enterprise buyer expectations.

Research Trainee — Battery R&D at Corporate R&D, CTI, BHEL (2021-01 – 2022-12)

• Investigated cost-impact factors in Li-Ion battery manufacturing; analysed critical synthesis processes for Lithium Ferro Phosphate (LFP) cathode production.
• Eliminated heating coil and solvent from the electrode manufacturing process, reducing manufacturing cost by ~60%.
• Reduced calcination time from 12 hours to 20 minutes, cutting electricity costs for induction furnace operation significantly.
• Designed a novel chemical precursor synthesis pathway for LFP; received institutional recommendation for funding and implementation.
• Managed workflow coordination across pilot plant, chemical lab, XRD lab, and external chemical vendors; maintained technical liaison between BHEL and IIT-BHU.

Engine Development Engineer at Escorts KMC R&D (2011-01 – 2012-12)

• Investigated root cause of wireline burning in engine sections; designed and developed a heat shield that saved wireline assemblies worth ₹50,000.
• Conducted field survey at farmer customer sites in Punjab to analyse hydraulic oil leakage in tractor systems; presented findings to cross-functional teams.
• Managed multi-department coordination (vendors, Metrology, Material Science, Finance) for design and implementation projects.
• Selected to represent the organisation at the Punjab Tractor Fair; received advanced training on Value Engineering at EIFM, Bengaluru.

Quality Team Member (Internship) at Honda Motorcycle & Scooter India (HMSI) (2011-01 – 2011-02)

• Analysed fumes generation problem in CNC machining chambers and contributed to ventilation system improvement initiatives.
• Gained firsthand experience in quality management and workflow coordination between machining and assembly lines.

Mechanical Engineering Expert (Freelance) at Chegg India (2020-01 – 2022-12)

• Certified Expert Problem Solver; resolved 200+ mechanical engineering problems for undergraduate students across national and international institutions.

M.Tech in Ceramic Engineering – Indian Institute of Technology (IIT-BHU) (2020-01 – 2022-05)

B.Tech in Mechanical Engineering – Kamla Nehru Institute of Technology (KNIT) (2011-01 – 2015-06)