Madhuri Kanagarla

Results-driven professional with nearly 6 years of overall experience, including 3+ years in Salesforce Testing and Quality Assurance and 2.9 years in Finance Operations. Experienced in manual testing, functional testing, regression testing, UAT, data migration validation, defect tracking, and Salesforce configuration testing. Strong background in invoice processing, reporting, quality checks, and process improvement.

Proven ability to collaborate with cross-functional teams, ensure application quality, and deliver business-critical solutions.

Salesforce Certified

Administrator with strong analytical, problem-solving, and communication skills.

Associate Consultant – Salesforce Testing & Configuration - Smaartt Digital (Salesforce Summit Partner)

(2023-04 - 2026-06)

• Performed manual and functional testing of Salesforce applications, form logic, data migration, and business process configurations.
• Designed and executed test scenarios ensuring with requirements.
• Collaborated with developers and business analysts, ensuring early defect detection and smooth delivery.
• Conducted UI, UAT, Integration, and System testing across multiple modules including forms, workflows, and record management.
• Worked on data validation and migration testing by comparing data with Salesforce records.
• Logged, tracked, and managed defects, ensuring timely closure with root cause analysis.
• Prepared detailed test reports and documentation to support audits and business reviews.
• Coordinated with cross-functional teams to verify multi-language labels (English/Arabic) and conditional logic in large-scale Salesforce forms.
• Performed migration and deployment activities from source org to destination org in Salesforce.
• Hands-on with Nintex Docgen configurations, AFX configurations, SLA configurations including Milestones & Entitlements.

Senior Process Executive – Finance Operations - Cognizant Technology Solutions

(2019-12 - 2022-08)

• Analyzed, validated, and processed client invoice data with high accuracy.
• Categorized invoices based on TAT (Turnaround Time) and Non-TAT requirements to ensure timely processing.
• Processed upto average of 500 invoices monthly while maintaining productivity and quality targets.
• Handled work allocation and clarifications within the team.
• Updated and maintained operational reports, trackers, and dashboards using Excel and SharePoint.
• Performed quality checks to ensure accuracy and compliance with process standards.
• Coordinated with internal teams to resolve invoice-related queries and exceptions.
• Contributed to process improvements by identifying workflow gaps and improving operational efficiency.
• Generated and maintained daily and monthly reports to support business operations and performance tracking.

MBA - Human Resource Management - Andhra Loyola Institute of Engineering and Technology (2019)

Bachelor of Business Management - Siddhartha College (2017)