Madhvi Sharma

Result-driven QA Engineer with 3+ years of experience in delivering high-impact testing solutions across Healthcare, Insurance, and EdTech domains, ensuring quality assurance for complex SaaS-based web and mobile applications. Proficient in designing and executing robust validation strategies covering functional, integration, regression, user acceptance, and API testing, enabling consistent delivery of stable and defect-free product releases. Demonstrated expertise in CI/CD pipeline validation, build verification testing, and release quality governance, significantly improving deployment stability and minimizing production incidents in Agile delivery environments.

Strong command over defect lifecycle management, root cause analysis, and backend data verification, leveraging tools such as Azure DevOps, Jira, Xray, SQL, and Postman to improve defect turnaround and release efficiency. Skilled in driving end-to-end QA excellence through risk-based testing, security validation, performance checks, and requirement traceability, contributing to higher test coverage, reduced defect leakage, and enhanced user experience.

Software Testing Analyst - Aon - Gurgaon, Haryana

(2024-04)

Spearheading end-to-end QA activities for Healthcare and Insurance-based web and mobile applications, ensuring comprehensive validation across functional, integration, regression, and UAT cycles to maintain high product quality.

• Managing sprint-based testing deliverables by executing 200+ test scenarios per sprint, significantly strengthening test coverage by nearly 30% and improving release readiness.
• Performing smoke, sanity, and business validation testing (BVT) on CI/CD pipeline builds across QA and production environments using Azure DevOps, improving build reliability and reducing release failures by approximately 30%.
• Overseeing complete defect lifecycle management in Azure DevOps, from defect logging to closure validation, achieving 100% defect traceability and reducing resolution turnaround time by nearly 25%.
• Conducting backend database validation using SQL queries to verify data accuracy, ensure business rule compliance, and maintain end-to-end data integrity across application workflows.
• Executing security-focused test validations covering authentication, authorization, RBAC controls, session management, and input validation, ensuring compliance with secure application standards.
• Supporting basic performance validation to identify potential bottlenecks and ensure application responsiveness under expected business workloads.
• Driving release quality assurance through structured build validation and risk-based testing approaches, reducing production defect leakage by nearly 20–25% and improving release stability.

Software Testing Engineer - Leadership Boulevard - Gurgaon, Haryana

(2022-01 - 2023-03)

Performed comprehensive QA validation for SaaS-based EdTech platforms, ensuring stable product releases and maintaining approximately 99% application reliability across deployments.

• Designed, reviewed, and executed 750–800 detailed test cases covering business-critical functionalities, enabling robust application validation and significantly improving defect detection efficiency.
• Conducted end-to-end API testing using Postman, validating response payloads, status codes, request behavior, and authentication mechanisms to ensure seamless backend integrations.
• Managed defect reporting, prioritization, and closure tracking using Jira and Xray, contributing to improved defect governance and reducing production defect leakage by 25–30%.
• Performed detailed UI/UX validation against Figma designs, ensuring design consistency, functional accuracy, and reducing interface-related defects by nearly 20–25%.
• Collaborated closely with product owners, developers, and business teams during requirement discussions to ensure clear understanding of functional expectations and test coverage alignment.
• Supported Agile sprint cycles through continuous validation, proactive requirement analysis, and early defect identification, improving delivery efficiency by approximately 30%.
• Contributed to release quality by ensuring faster feedback loops and improving overall testing effectiveness within rapid sprint-based delivery environments.

Software Quality Analyst - Webmobril Technologies - Noida, Uttar Pradesh

(2021-06 - 2021-12)

Executed testing for web and mobile applications across both Agile and Waterfall delivery models, ensuring consistent product quality and achieving nearly 95% defect detection before production deployment.

• Performed detailed functional, regression, and cross-platform testing to validate application behavior across multiple devices, browsers, and operating environments.
• Reduced post-release defects by approximately 20–25% through thorough validation of business workflows and comprehensive regression coverage.
• Developed detailed test cases, test scenarios, RTM, and QA documentation, ensuring complete requirement mapping and maintaining 100% traceability across testing phases.
• Identified and reported critical functional issues early in the SDLC, enabling timely fixes and reducing rework effort by nearly 25%.
• Worked closely with development and business teams to validate requirements, clarify expected functionality, and ensure complete coverage of business-critical workflows.
• Contributed to improved release cycles by proactively detecting defects during early testing stages, enhancing overall delivery quality and reducing production risks.
• Maintained strong QA process adherence by ensuring structured documentation, effective test execution, and timely reporting of testing progress and critical observations.

Bachelor of Technology (B.Tech) - Computer Science Engineering - AKTU (2016 - 2020)