Mahalaxmi Thotla

Banking professional with 6+ years of experience in Trade Finance Operations, AML/KYC verification, FATF compliance and transaction scrutiny at ICICI Bank.

Experienced in handling LC advising, export bill processing, SWIFT messaging, customer due diligence (CDD), compliance checks and transaction monitoring support.

Skilled in identifying suspicious transaction patterns, compliance risk assessment, alert review support, and regulatory adherence in international banking operations.

Strong understanding of AML regulations, FATF guidelines, audit compliance and operational risk management.

Deputy Manager – Band II at ICICI Bank Ltd. (2025-04 – Present)

• Manage team operations and handle branch escalations across India.
• Allocate work to team members ensuring timely completion within TAT.
• Handle LC advising, collections, bill discounting and compliance verification.
• Ensure adherence to regulatory and internal compliance standards.
• Support operational risk review and audit compliance activities.
• Train new joiners on trade finance and compliance processes.

Deputy Manager – Band I at ICICI Bank Ltd. (2023-04 – 2025-03)

• Managed LC advising, export bill lodgement and trade documentation scrutiny.
• Conducted compliance verification as per international banking guidelines.
• Supported transaction review and discrepancy resolution processes.
• Participated in automation and process improvement initiatives.

Assistant Manager at ICICI Bank Ltd. (2021-04 – 2023-03)

• Verified export LC/BG transactions and performed AML/KYC checks.
• Conducted customer due diligence and transaction scrutiny as per compliance guidelines.
• Supported identification of suspicious transactions and escalation procedures.
• Ensured adherence to FATF and internal AML compliance standards.
• Managed customer queries while maintaining service quality and compliance.

Senior Officer at ICICI Bank Ltd. (2019-01 – 2021-03)

• Processed trade finance transactions and document scrutiny.
• Managed SWIFT trade messages and LC transfer requests.
• Coordinated with internal teams for smooth transaction processing and compliance.

PG Diploma in Banking Operations

– National Institute of Securities Markets