Mahendar Thumma

Results-driven BPM Specialist with 15+ years of experience in designing, implementing, and optimizing enterprise workflow solutions. Proven expertise in PNMsoft Sequence, BPM platforms, system integrations, and performance engineering. Demonstrated strong ownership in managing the end-to-end workflow lifecycle, improving system performance, and reducing operational dependency on support teams.

Experienced in workflow modernization, cloud readiness, and process optimization, delivering measurable business outcomes and enhanced operational efficiency.

Senior Specialist – Software Engineering - LTIMindtree (LTM)

(2014-10)

Owned and managed 22+ critical workflows (AAM & Non-AAM), ensuring high availability, system stability, and business continuity.

• Successfully led Sequence platform upgrade from v8.7 to v10.5, including workflow migration and reporting enhancements with minimal external support.
• Optimized workflow initiator execution time from >30 seconds to <10 seconds, significantly improving system performance and user experience.
• Designed and implemented database jobs for automated data processing, reducing manual effort and improving data accuracy.
• Resolved complex ADSS integration and duplicate account issues, restoring system access and eliminating recurring incidents.
• Reduced dependency on external support teams, resulting in cost savings and faster issue resolution.
• Led production deployments, workflow migrations, and approval coordination, ensuring smooth releases with minimal downtime.
• Improved Flow site stability through proactive monitoring, issue resolution, and continuous performance tuning.

Specialist - Verizon Data Services Pvt. Ltd.

(2006-06 - 2014-01)