Mahendran M
Forward-thinking and highly structured professional seeking a challenging role within a progressive organization
About
Forward-thinking and highly structured professional seeking a challenging role within a progressive organization. Aiming to leverage extensive operational expertise, senior customer relationship mastery, and strategic execution skills to significantly advance corporate milestones while driving continuous professional growth.
Experience
Senior Executive Professional - Navi
Steered executive-level operations, relationship frameworks, and service delivery initiatives. Spearheaded client lifecycle strategy, cross-functional performance tracking, and scalable process optimizations to maximize consumer trust and operational efficiency.
Senior Customer Relationship Officer - bankbazaar.com
Managed high-value client relations and critical customer engagement portfolios. Actively analyzed requirements to offer optimal strategic solutions, resolved escalation pathways, and sustained dynamic long-term institutional partnerships.
Operations Analyst - FADV (First Advantage)
Executed data verification workflows, corporate audits, and detail-oriented operational analysis. Managed structured datasets to improve turnaround times and assure standard compliance compliance.
Camp Coordinator - Apollo Health Resources Ltd
Oversaw large-scale operational logistics, multi-stakeholder healthcare planning, and field implementation frameworks for health camps. Assured resource optimization and community engagement strategy compliance.
Customer Support Executive - Genysis
Delivered exceptional front-line client solutions, addressed operational inquiries, and consistently maintained high customer satisfaction metrics through swift problem resolution.
Education
BBM - Bachelor of Business Management
PUC - Pre-University Course
SSLC - Secondary School Leaving Certificate
