Mahesh Bhalekar
Project Engineer – ERP Implementation & Application Operations
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About
Result-driven ERP Implementation & Application Operations Professional with 3+ years of experience in ERP deployment, functional testing, UAT, requirement gathering, and client training. Successfully supported end-to-end implementations for 15+ international clients across the UAE region, including 13 months of onsite engagement. Experienced in multi-module ERP systems, go-live support, stakeholder coordination, and training 100+ end users to drive successful system adoption.
Experience
Project Engineer – ERP Implementation & Application Operations - ETHDC Technologies Pvt. Ltd. - UAE region
(2023-07)
Managed end-to-end ERP implementation and application operations for 15+ international clients across the UAE region.
- Worked across multiple ERP modules including HRMS, Payroll, Finance, Fee Management, Inventory, Procurement, Transport Management, Student Life Cycle (SLC), Library Management, and Certificate Management.
- Provided L1/L2 application support, resolving 40–50 issues weekly through troubleshooting, issue analysis, and ensuring timely SLA-based issue resolution.
- Gathered business requirements and collaborated with development teams on enhancements, bug fixes, and change requests.
- Performed functional testing, UAT support, and front-end bug verification to ensure application quality, requirement validation, and deployment readiness.
- Conducted user onboarding, training, and functional walkthroughs for 100+ end users across 15+ client organizations, supporting successful ERP adoption.
- Created user manuals, training materials, and requirement documents to facilitate implementation and user enablement.
- Delivered go-live support and onsite implementation assistance during multiple UAE client engagements.
- Partnered with cross-functional teams to prioritize issues, validate solutions, and ensure smooth application operations.
QC Reviewer – Mortgage & Data Processing - Suntele Global Data Processing Pvt. Ltd.
(2019-06 - 2023-06)
- Reviewed mortgage processing files to ensure accuracy, compliance, and quality standards.
- Performed data validation and quality checks to identify discrepancies and improve process accuracy.
- Collaborated with operational teams to maintain productivity, quality benchmarks, and service delivery targets.
Education
Bachelor of Science - Computer Science - Dayanand Science College, Latur (SRTM University, Nanded) (2020)
