Branch Operation Manager at Bajaj Finance Limited (2021-09 – 2024-12)
Worked in the Dept. of Consumer Branch Operations with responsibilities in FINNONE and POS (Point Of Sale) divisions.
- Taking Care of Disbursement in all Consumer Products (CD, DPF, LSF) & Personal Loan Product
- Document Quality Check/Adherence to Policy & Process (Also Identify Issues & Inform Superiors)
- Maintain File Processing TAT% above 99 on every Month (Dispatch on Same day)
- Maintain NACH Accuracy% above 99.50 on every Month (ECS Mandate Accuracy)
- Maintain Batch ID Pending Cases as Zero on every Month
- Maintain CPU Hold% Less than 1%
- Training Conducted to Sales & WorkQ Team to Improve Quality of Files
- Quality Check in all Consumer Products (CD, DPF, LSF)
- Maintain Dispatch TAT% 100 on every Month (Dispatch on Same day)
- Maintain POS File Processing Count above 4000 Cases on every Month (150 Cases Per Day)
- Maintain POS QC Accuracy TAT% above 99 on every Month
- Maintain Disbursed but TCS Inward Pending (File Missing Count) 0 Files (CD, DPF, LSF) on every Month
- Maintain POS File Processing TAT% above 98.5 on every Month
Sales officer-PL and BL at IDFC FIRST BANK LTD (Buzzworks) (2021-01 – 2021-08)
Country base from India.
- Generating new leads and good relationship with the existing customer
- Responsible for branch business profitability
- Kyc verification
- To manage day to day activities in marketing Area
- Evaluating customer Quality and Risk
Sales officer – Personal Loan (SALPL) at TEAM LEASE (For Bajaj Finance Ltd) (2019-02 – 2020-05)
Country based from India.
- Handling existing customer's portfolio and lead generating through it
- Kyc verification
- Activities in Open Market and Generating Leads
- Activation of Direct selling Agents and connectors
- Assume quality of Risk
Senior Sales Officer-Consumer durables (SF) at HDB FINANCIAL SERVICES LIMITED (2016-04 – 2019-01)
Non-Banking Finance.
- To manage the day to day activities of the stores
- Increase the Dealer productivity in the assigned Stores
- Maintain Dealer relationship for business development
- Responsible for Store profitability
- KYC Verification
- Check the quality and Risk
Sales Associate-Lifestyle And Digital at TEAM LEASE (For Bajaj Finance) (2014-08 – 2016-03)
Country based from India.
- Dealer Enrollments
- To manage the day to day activities of the stores
- Increase the Dealer productivity in the assigned Stores
- Maintain Dealer relationship for business development
- Check the KYC, quality and Risk
- Minimize NPA's of the company
- Responsible for FST month Repayments
- Do Marketing activities nearby store area
