Associate Consultant - Infosys
(2023-10 - 2025-03)
Implementation & L3 Operations using SaviyntIGA
- Worked on the Identity onboarding, and JML lifecycle via UI, API, and Bulk upload file as per client requirement.
- Worked on Organization On-boarding and Organization Maintenance via UI, API, and Bulk.
- Directly involved in validation and evidence gathering during audits.
- Worked on email template modifications based on customer requirements.
- Worked on the creation and enhancements of analytic reports (MYSQL).
- Worked on the Identity Lifecycle Approval, Company Lifecycle Approval WF
- Experienced in certificate creation and renewal process.
- Work with application and integration teams to analyze data integrity issues and find resolutions.
- Worked on API connection-related issues.
- Worked on root cause analysis of performance issues.
- Worked on Jar deployments for Shell Customer.
- Keep looking for new articles, updates, and fixes (release notes) given by Saviynt through the FD portal.
Software Engineer - Tech Neon Solutions Pvt Ltd
(2020-09 - 2023-09)
Implementation & L1 Operations using SaviyntIGA
- User Access Management
- Handle Joiner, Mover, Leaver (JML) processes (new hires, role changes, exits).
- Process access requests and ensure approvals follow compliance workflows.
- Execute provisioning/de-provisioning of accounts across applications.
- Monitoring & Troubleshooting
- Monitor scheduled jobs, connectors, and workflows in Saviynt.
- Identify and resolve access failures, provisioning errors, and sync issues.
- Escalate unresolved or complex issues to L2/L3 support teams.
- Compliance & Governance
- Ensure access certifications and attestation campaigns are executed correctly.
- Support audit and compliance checks (SOX, HIPAA, GDPR, etc.).
- Maintain logs and evidence for security and compliance reporting.
- Platform Operations
- Perform basic configuration tasks (e.g., managing AD groups, service accounts).
- Monitor identity lifecycle events and ensure policies are enforced.
- Assist in application onboarding using pre-built templates under guidance.
- Customer & Team Support, Collaborate with security, IT, and compliance teams for issue resolution.
