Project Control Services Analyst - Accenture - Bangalore, India
(2024-06)
Business Operations Team, Data & AI
- Resource Management, Interview Bandwidth Team- Working with cross-functional teams from slots ask to gather interviewer nominations from different client accounts inside market. Co-ordinate end to end interview nomination process to ensure data accuracy by data validation, results driven reporting, highlighting issues. Collaborated with PMO teams to resolve operational issues. Adept in interpreting complex datasets, identifying trends and delivering insights to support decision making.
- ASE resource management- Demand creation, resource allocation according to projection numbers to meet business needs.
Health Operations Analyst - Accenture
(2023-11 - 2024-05)
- Medical scribing- Documenting patient-doctor consultation details using medical terminologies, following specific protocols.
Senior Quality Analyst - Navya Care - Bangalore, India
(2020-01 - 2023-10)
- Provided online second opinions from Tata Memorial Center and National Cancer Grid experts to cancer patients in systematic manner via database management, analysis of treatment recommendations, oncology papers, interaction with patients/caregivers
- Created complete research-based updated reports using keywords search, topic learning, retrieving clinical trial findings on drugs and their dosage, side effects and regulations
- Analyzed Organ-specific National Comprehensive Cancer Network (NCCN) guidelines to comprehend case progression i.e. staging, grade, histology, molecular markers, therapy modalities, principles and numerous modes
- Consulted broad range of sources i.e. PubMed, Memorial Sloan Kettering Cancer Center (MSKCC), and American Society of Clinical Oncology (ASCO) to create queries for experts about potential treatments for specific patients
- Supervised 10+-membered team in handling escalation via empathy training, analyzing client data, following up with clients, conducting team training, approving quality of medical writing, and managing logistical operations
- Interacted with 1k+ patients and caregivers to explain treatment opinion reports, and resolve complicated clinical queries in follow-up process to provide maximum guidance for course of treatment
