Malathi Malathi. E

Dedicated and result-oriented AR Caller with 3.9 years of experience in Medical Billing and Revenue Cycle Management. Skilled in handling insurance claim follow-ups, denial management, insurance verification, and appeals processing. Strong communication and analytical skills with the ability to maintain productivity and quality standards efficiently.

Senior Executive – AR Calling - Legacy Med - Vadapalani, Chennai

(2022-08 - 2026-05)

• Handling AR Calling process for US healthcare providers.
• Following up on unpaid and denied claims with insurance companies.
• Managing denial analysis and resolution.
• Performing insurance eligibility and verification process.
• Preparing and submitting appeals for denied claims.
• Working on claim status follow-up and payment collections.
• Maintaining productivity and quality targets.
• Coordinating with internal teams to resolve claim-related issues.

B.Sc - Computer Science - Prince Shri Venkateshwara Arts and Science College

HSC - GHSS

SSLC - GHSS