Mamatha Dewangan
Incident Management, Fraud Investigation
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About
Overall 7+ years of experience. 4+ years of experience as Investigations Advisor in Amazon handling fraud investigations, audit, escalations etc.
Coaching/Mentoring: Work with global teams to enable investigators to take right actions for customer and drive business metrics.
Project Management: Partner & collaborate with Managers & stakeholders on KPIs/metrics, Process Improvements, Audit risk assessment.
People management: Establish communication in developing investigators for basic production work.
Experience
Overall 9+ years of experience. 4+ years of experience as Investigations Advisor in Amazon handling fraud investigations, audit, escalations etc.
Coaching/Mentoring: Work with global teams to enable investigators to take right actions for customer and drive business metrics.
Project Management: Partner & collaborate with Managers & stakeholders on KPIs/metrics, Process Improvements, Audit risk assessment.
People management: Establish communication in developing investigators for basic production work.
Education
Post Graduate Diploma in Banking
