Mamta Rao

Experienced Project Specialist with 3+ years managing cross-functional teams, client communications, and project deliverables in global, remote environments. Skilled in project coordination, documentation, budget tracking, and tools like Jira, Asana, and MS 365. Strong communicator with a focus on efficiency, accuracy, and client satisfaction.

Employment History

Project Specialist

Broken Chalk – Remote

Jan, 2024– Present

• Participate in kick-off, in-process, and final deliverable meetings with internal and external stakeholders to ensure alignment on project goals and timelines.
• Prepare agendas and documented minutes for regular project team meetings; ensured follow-up on action items by collaborating with cross-functional team members.
• Manage project databases, performed data entry, and maintained internal documentation systems for smooth access and version control.
• Maintain and report project status and progress to internal leadership and external stakeholders to ensure transparency and alignment.
• Monitor budget utilization and scope alignment for ongoing EU-funded initiatives; tracked cost elements and supported financial reporting.
• Liaise with global clients to gather requirements, clarify deliverables, and ensure project milestones reflected client expectations.
• Create and maintain comprehensive project documentation including timelines, status reports, and risk assessments.
• Serve as central point of contact for project-related queries, updates, and deliverable clarification across multicultural teams.
• Support resolution of project-related issues by identifying blockers early and escalating critical items as needed.

July, 2023 – Dec, 2023

• Supported project planning and execution, including schedules, budgets, and deliverables.
• Coordinated team and stakeholder communication to ensure goal alignment.
• Conducted research and data analysis for quality management and process improvement.
• Utilized AI tools to organize findings and support data-driven decisions.
• Tracked project progress and contributed to timely delivery.
• Led training sessions and applied mixed research methods to enhance project outcomes.

Jan, 2023 – May, 2023

• Oversaw client screenings and managed case files to ensure alignment with project objectives and seamless coordination.
• Managed and tracked client progress through regular reporting and intervention documentation.
• Facilitated support groups and workshops, demonstrating strong leadership and organizational abilities.
• Collaborated with professionals to build networks, enhance resource management, and leverage diverse perspectives.
• Effectively managed client relationships and resources within the organization to ensure project success and client satisfaction.

March, 2015 – July, 2019

• Contributed to the development of a SaaS application that enabled banks to offer integrated trade, payables, receivables, and cash management services on a single global platform.
• Collaborated with cross-functional teams to design, develop, and deliver scalable software solutions.
• Analysed user requirements and ensured timely delivery of high-quality technical outputs aligned with client needs and project goals.

Bachelor of Technology in IT