Manas Muley

AWS-certified Cloud & DevOps Engineer (SAA-C03, CLF-C02, AIF-C01) with 5+ years of IT experience designing scalable, fault-tolerant AWS infrastructure. Proven expertise in Terraform IaC, CI/CD automation, containerisation (Docker/Kubernetes), and cloud cost optimisation — reducing storage costs by 15% and incident response time by 30–40%. Adept at building secure, high-availability architectures supporting 5K–6K concurrent users with 99.9%+ uptime.

AWS Cloud Support Engineer - Genie Us Tech Pvt. Ltd. - Bengaluru

(2024-12)

• Resolved EC2 connectivity, IAM permission, and S3 access issues within SLA, improving system reliability and reducing critical service downtime.
• Configured CloudWatch alarms and escalation workflows, cutting incident response time by 30–40% through proactive alerting.
• Deployed cost-optimised S3 lifecycle policies, reducing monthly storage costs by ~15% while maintaining full availability.
• Engineered EC2 Auto Scaling and RDS read replicas, achieving 99.9%+ uptime supporting ~5K–6K concurrent users.
• Deployed and secured static websites using S3, CloudFront CDN, and Route 53 with HTTPS (SSL) and least-privilege access control.
• Implemented IAM least-privilege policies and KMS encryption, strengthening overall security posture.
• Supported Amazon RDS operations — parameter tuning, backup configuration, and performance monitoring for high availability.
• Provisioned and managed containerised workloads using Docker and Kubernetes; automated infrastructure via Terraform and CI/CD pipelines, reducing deployment time by ~35%.

Executive – EJ & MSS - NCR Atleos Corporation India Pvt Ltd - Mumbai

(2020-01 - 2024-10)

• Managed Severity 1 & 2 incidents end-to-end — bridge calls, stakeholder comms, and RCA — achieving 99% SLA adherence across large-scale banking infrastructure.
• Oversaw Electronic Journal (EJ) operations and Solidcore endpoint security for 20,000+ ATMs across PAN India, ensuring 100% availability and audit readiness.
• Automated EJ security validation checks, reducing manual effort by 30% and accelerating patch cycles.
• Optimised EJ data-handling workflows, contributing to a 12% reduction in maintenance costs and fewer service disruptions.
• Delivered technical operations support: server maintenance, patching, migrations, and SQL updates, minimising planned downtime.

Master of Computer Applications - MCA - Bharati Vidyapeeth Institute of Management and Entrepreneurship Development (2017 - 2019)