Manasa Dammu

Content Moderator with 2.5 years of experience at Accenture specializing in Trust & Safety operations. Skilled in reviewing and analyzing user-generated content to ensure compliance with platform policies, and online safety standards. Experienced in identifying and escalating policy-violating, harmful, or sensitive content while maintaining high accuracy and productivity under strict SLAs.

Strong understanding of content moderation workflows, risk detection, and quality assurance processes. Known for the ability to work effectively in fast-paced environments. Seeking opportunities to grow in roles related to operations, quality assurance, or digital trust and safety.

Content Moderator - Accenture - Hyderabad, India

(2023-12 - 2026-05)

Immediate Joiner

• Reviewed and moderated user-generated content (text, images, videos) to ensure compliance with platform policies and community guidelines
• Identified and removed harmful, sensitive, or policy-violating content within defined SLA timelines
• Escalated critical issues such as harassment, spam, and unsafe content to the appropriate internal teams
• Maintained high accuracy and productivity while handling large volumes of content
• Collaborated with quality and policy teams to improve moderation guidelines and reduce policy violations
• Ensured user safety by enforcing trust and safety standards across digital platforms

Bachelor's Degree - Chaitanya Degree college

Intermediate - Narayana Junior college

SSC - Grace English Medium school