Manasa Pegada

IBM DataPower and IBM API Connect Administrator with 4 years of hands-on experience in end-to-end administration, production support, and maintenance of enterprise API Gateway platforms.

Strong experience in installing, configuring, upgrading, and supporting IBM DataPower and IBM API Connect environments across production and non-production systems.

Key areas of expertise include:

• IBM DataPower (IDG) administration and support
• IBM API Connect (APIC) – API lifecycle management
• Multi-Protocol Gateway (MPG), API Gateway and WSP services
• REST and SOAP API traffic management using JSON/XML
• API security implementation: OAuth 2.0, JWT, TLS/mTLS, SSL, SAML, WS-Security
• Certificate lifecycle management (keystores, trust stores, renewals, expiry alerts)
• Troubleshooting API connectivity, performance, and security-related issues
• DataPower and API Connect health checks, monitoring, and alerting
• Log monitoring and integration with Splunk for transaction and security logs
• Load balancer to DataPower traffic troubleshooting

Experienced in collaborating with application, network, security, and infrastructure teams to resolve complex production issues and ensure high availability and reliability of API platforms.

IBM API Connect Admin or Support

HCL Technologies-Full Time

• Performed end-to-end administration and production support for IBM DataPower and IBM API Connect environments.
• Installed and configured IBM DataPower on Linux and virtual appliances, including prerequisite checks and post-installation validation.
• Managed DataPower upgrades, patching, and troubleshooting installation-related issues.
• Configured and supported Multi-Protocol Gateways (MPG), API Gateway services, XML Firewall, and Web Service Proxies.
• Monitored and supported REST and SOAP API traffic using JSON/XML.
• Implemented and supported API security mechanisms including OAuth 2.0, JWT, TLS/mTLS, SSL, SAML, and WS-Security.
• Managed certificate lifecycle activities including certificate creation, renewal, expiry tracking, keystores, and truststores.
• Performed regular health checks for DataPower and API Connect including system resources, services, certificates, and connectivity.
• Troubleshot complex production issues such as API connectivity failures, transaction failures, and load balancer to DataPower traffic issues.
• Integrated DataPower and API Connect logs with Splunk for monitoring, auditing, and troubleshooting.
• Configured services and email alerts for system notifications.
• Coordinated with application, network, security, and DevOps teams to resolve end-to-end production issues.

Visvodaya Engineering College, Kavali.

Bachelor of Technology.

Computer science and engineering .