Manasa S

I am an MCA graduate with 2 years of experience as a Technical Support Engineer. I have hands-on experience in troubleshooting hardware and software issues, providing end-user support, and resolving customer queries efficiently. I am familiar with Microsoft Windows 10/11, Microsoft 365, Microsoft Teams, SharePoint, printer support, and remote troubleshooting.

I am a quick learner with strong problem-solving abilities and a customer-focused approach. I enjoy helping users resolve technical issues and ensuring a positive support experience. I am currently seeking opportunities in Technical Support, IT Support, Help Desk, or Customer Support roles where I can contribute my technical skills while continuing to grow professionally.

Technical Support Engineer with 2 years of experience providing end-user technical support and troubleshooting hardware, software, and network-related issues. Experienced in supporting Microsoft Windows 10/11, Microsoft 365, Microsoft Teams, SharePoint, printers, and remote desktop tools. Skilled in diagnosing technical problems, resolving customer issues efficiently, documenting support tickets, and delivering excellent customer service.

Strong communication and problem-solving abilities with a focus on user satisfaction and timely issue resolution.

I am an MCA graduate with a strong academic background in computer applications and information technology, complemented by certifications in Java, Python for Data Science, and Full Stack Development. I have 2 years of experience as a Technical Support Engineer, providing end-user support, troubleshooting hardware and software issues, and assisting customers with technical problems.

My technical expertise includes Microsoft Windows 10/11, Microsoft 365, Microsoft Teams, SharePoint, printer support, Java, Python, and web technologies. I am passionate about technology, enjoy solving problems, and strive to deliver excellent customer service. I am a quick learner, adaptable to new technologies, and committed to continuous professional growth.

I am currently seeking opportunities in Technical Support, IT Support, Help Desk, Customer Support, or related IT roles where I can contribute my technical skills and continue developing my career.