Maneesh Kumar Gond

Results-driven IT Manager and Infrastructure Lead with 12+ years of progressive experience architecting, securing, and optimising enterprise IT environments across cloud and on-premises platforms. Proven expertise in Microsoft Azure (AZ-104), AWS, hybrid cloud architecture, Zero Trust cybersecurity (ISO 27001), network administration, and endpoint management (Intune/MDM). Actively integrates AI tools — Microsoft Copilot, Azure OpenAI Services, and Claude AI — into daily operations, threat response, and governance workflows to drive measurable outcomes: ~40% reduction in manual IT effort, 15–20% annual cost savings, and 99.9% uptime SLA across multi-site environments.

Certified in Azure Administration, CCNA, ISO 27001, Azure OpenAI Services Security, and Claude AI (Anthropic).

Manager – IT Infrastructure & AI - Vianaar Homes Pvt Ltd - Delhi

(2024-06)

• Lead and mentor the IT team across 5+ sites; own task allocation, performance evaluation, and professional development planning.
• Architect and manage end-to-end IT infrastructure — Azure hybrid cloud, Windows Server 2019/2022, Active Directory, DNS, DHCP, and Group Policy — sustaining 99.9% uptime SLA.
• Administer Microsoft 365 and Google Workspace (Exchange Online, SharePoint, Teams, OneDrive, Intune) with zero unplanned downtime across all tenants.
• Harden network perimeter with Cisco, FortiGate, Sophos, Palo Alto, and Cyberoam firewalls; deploy HP Aruba and Ruckus wireless across all locations.
• Implement Zero Trust security controls: VPN (IPSec/SSL), DLP, IPS, Seqrite EDR, and BitLocker encryption via GPO/Intune with TPM provisioning and recovery key governance.
• Drive ISO 27001, GDPR, and SOC 2 compliance through IT risk assessments, VAPT, and audit readiness — achieving zero audit findings in external reviews.
• Design and execute DR/BCP strategies with quarterly failover testing; govern IT asset lifecycle, vendor contracts, and budget — delivering 15–20% annual cost savings.
• Deployed Microsoft Copilot (M365) organisation-wide — configured SharePoint data boundaries, published AI acceptable-use policy, and trained all staff on responsible AI usage.
• Integrated Security Copilot with Sentinel — automated threat triage, detection rules, and accelerated incident response, reducing MTTR by ~35%.
• Leverages Azure OpenAI Services — for infrastructure diagnostics, ARM/Bicep template generation, and cloud AI governance aligned with security policies.
• Uses Claude AI — for ISO 27001 control documentation, IT roadmap planning, vendor RFP analysis, DR plan authoring, and deep technical research.
• Built Power Automate AI workflows — for onboarding/offboarding, licence reconciliation, and alert enrichment, reducing manual IT effort by ~40%.
• Manages shadow AI risk: — audits unapproved AI tools, enforces Copilot data governance, and monitors AI agent activity via Sentinel data connectors.

Manager – IT - IB Monotaro Pvt Ltd (industrybuying.com) - Delhi

(2023-07 - 2024-05)

• Administered Google Workspace and Microsoft 365 environments including account provisioning, email routing, MFA, security groups, compliance policies, and cross-platform migrations with zero data loss.
• Managed backend IT infrastructure and enterprise applications for IndustryBuying including ERP platforms (Seller, Admin, Wfast, Vinc, O365), ensuring high availability, access control, and operational security.
• Implemented endpoint security and administration across Windows, macOS, and Linux systems using EDR/AV solutions, device control policies, patch management, and user access governance.
• Developed and enforced IT policies and SOPs covering information security, password management, asset lifecycle, backup, acceptable usage, endpoint protection, and data access compliance.
• Managed Domain Controllers, Active Directory, DNS/DHCP, FTP, NAS storage, backup infrastructure, and user/group policy administration for enterprise environments.
• Configured and maintained Sophos and FortiGate firewalls with SSL/IPSec VPNs; administered L2/L3 switching, VLANs, inter-VLAN routing, LAN/WAN, and network security controls.
• Deployed and managed wireless infrastructure including HP Aruba, Ruckus, and Cisco wireless controllers to ensure secure and stable enterprise connectivity.
• Administered endpoint protection solutions including Seqrite EDR, DLP policies, email security controls, and CCTV NVR/DVR surveillance systems for organizational security monitoring.
• Maintained IT asset inventory, procurement records, AMC tracking, and complete hardware/software lifecycle management across enterprise infrastructure.
• Introduced Microsoft Copilot integration within Teams for meeting summaries, ticket documentation, and incident report automation, reducing manual documentation effort by approximately 30%.

Senior IT Executive (Lead) - SunSource Energy Pvt Ltd (SHV Energy NV) - Delhi

(2022-03 - 2023-07)

• Administered Microsoft 365 and Azure cloud (VMs, storage, virtual networks, security policies); enforced DLP and hybrid AD/Azure AD across 250+ users.
• Managed software licence compliance (AutoCAD, SolidWorks, Adobe DC Pro, PVsyst, Catia v5, Staad Pro v8i, MS Project) and drove infrastructure risk reporting.
• Configured multi-vendor firewalls (Sophos, FortiGate, Cyberoam), VPNs, and wireless infrastructure (HP Aruba, Ruckus, Cisco); led IT budgeting and vendor procurement.
• Early adopter of Microsoft Copilot (preview access) — for automating routine IT reporting, SOP drafting, and documentation workflows.

IT Consultant (Lead) - Paramount System - Delhi

(2021-03 - 2022-03)

• Provided strategic IT advisory aligning technology investments with client business objectives and digital transformation goals.
• Designed and implemented secure IT infrastructure and network architecture; managed data centre operations and data protection protocols.
• Configured and troubleshot networks, firewalls, servers, switches, EPABX, databases, biometrics, and virtualisation platforms.

Senior IT Executive - SunSource Energy Pvt Ltd - Delhi

(2015-10 - 2021-03)

• Managed Windows Server environments (2003/2008/2019): Active Directory, DNS, DHCP, RAID, backup/restore, and domain administration for 200+ users.
• Configured multi-vendor firewalls (Sophos, FortiGate, Cyberoam) with SSL/IPSec VPN; administered Seqrite endpoint security across the organisation.
• Maintained L2/L3 switching, VLANs, inter-VLAN routing, and campus LAN infrastructure; managed wireless controllers, access points, and asset lifecycle.

Office Assistant (IT Support) - Varroc Polymers Pvt Ltd - Delhi

(2014-06 - 2015-10)

• Provided hardware and software support, printer troubleshooting, and network issue resolution across 100+ endpoints.
• Performed SAP data entry for materials management (incoming/outgoing) and managed account data.