Software Engineer II at Mastercard Technology Pvt Ltd (2020-02 – Present)
- Led global QA automation by increasing coverage by 10% and achieved framework scalability through leadership of automation initiatives.
- Developed and executed smoke, functional, integration and regression test suites for consumer web applications.
- Implemented a robust test automation framework using Selenium, Playwright, TestNG, Maven, and Git/BitBucket, enhanced with AI-powered coding assistance via GitHub Copilot.
- Boosted efficiency by 15% through streamlined environment setup and optimized testing workflows, resulting in faster and more reliable delivery of quality software.
- Reduced requirement defects by 25% by collaborating with stakeholders and defining clear acceptance criteria.
- Designed and implemented data‑driven test plans ensuring comprehensive cross‑platform validation.
- Improved Test accuracy by 10% applying Behaviour Driven Development (BDD) principles with Cucumber.
- Transitioned QA focus to API testing, validating REST and SOAP services with Insomnia and SOAPUI Pro.
- Ensured database integrity through validations in Oracle SQL, Microsoft SQL, and MySQL.
- Mentored 10+ team members across three teams, driving a 15% improvement in overall performance.
- Strengthened Agile and SAFe collaboration using JIRA and Rally, improving cross‑functional teamwork.
- Coordinated 10+ production deployments from lower to higher environments, achieving zero downtime.
- Integrated Backend using Content Management (CMS) like Adobe Experience Manager (AEM) and Umbraco
- Led DevOps initiatives by supporting Unix patching with Chef thereby optimizing CI/CD pipelines.
- Undertook initiative with Information Security team ensuring Security with Quality in test processes.
Software Engineer I at Mastercard Technology Pvt Ltd (2016-04 – 2020-01)
- Enhanced site reliability as measured by reduced downtime, by managing content and maintaining the website with Umbraco CMS, while developing extensions that included integrated bug tracking and unit testing.
- Delivered timely website updates, improving content quality and upgrading frameworks, by administering IIS to ensure optimal performance and user experience.
Associate Software Engineer at Vidushi InfoTech (WSI West India) (2013-12 – 2016-03)
- Enhanced website usability and performance for small business clients by developing and managing single and multilingual multi-domain sites on WordPress, resulting in a significant increase in monthly lead generation by about 40%.
- Improved website functionality and user experience by ensuring cross-browser and cross-device compatibility, implementing bug fixes, conducting W3C-compliant validations, and optimizing site speed.
- Developed and managed 30+ websites using WordPress, enhancing usability and optimizing performance by 15%, which boosted monthly lead generation by 40%.
