Mani Purwar

Results-oriented Senior Sales Coordinator & CRM Executive with 4+ years of experience in sales operations, customer relationship management, order management, and business support. Experienced in coordinating end-to-end sales processes, preparing quotations, product costing, order tracking, payment follow-ups, and maintaining accurate customer records. Proficient in preparing MIS, sales, and revenue reports, while collaborating with cross-functional teams to ensure timely order execution and customer satisfaction.

Strong analytical, communication, and organizational skills with proficiency in Microsoft Excel, ERP, and CRM systems. Committed to improving operational efficiency and contributing to business growth.

Senior Sales Coordinator & CRM Executive - Walsons Facility Solutions Pvt Ltd - Gurgaon

(2026-02 - 2026-06)

• Managed end-to-end sales operations, including product bidding, tender management, commercial proposals, quotations, pricing, contract management, purchase order processing, order tracking, invoicing coordination, and delivery scheduling to support business growth.
• Prepared and maintained PAN India salary rate cards, pricing models, cost sheets, MIS reports, sales dashboards, pipeline reports, revenue forecasts, and business performance reports to support strategic decision-making and bid submissions.
• Administered 4QT CRM, Zoho CRM (Basic), and HubSpot CRM for lead management, opportunity tracking, pipeline management, customer database maintenance, follow-ups, sales forecasting, and CRM data accuracy.
• Coordinated customer onboarding by managing certifications, vendor registrations, compliance documents, agreements, NDAs, audit-ready documentation, and customer records, ensuring compliance with organizational standards throughout the sales lifecycle.
• Collaborated with Sales, Business Development, Operations, Finance, and Delivery teams to support client meetings, product demonstrations, proposal discussions, payment follow-ups, contract renewals, collections, and post-sales support, ensuring high customer satisfaction and timely project execution.
• Improved sales operations by identifying process enhancements, optimizing documentation workflows and CRM data quality, and supporting the onboarding and training of new team members on sales processes, CRM tools, and customer relationship management best practices.

Senior Sales Coordinator - Accuster Technologies Pvt Ltd - New Delhi

(2025-01 - 2026-01)

• Coordinated with the sales team to achieve monthly and quarterly sales targets by managing client communication, follow-ups, and sales documentation.
• Prepared quotations, proposals, sales reports, and MIS reports to support business operations and management decision-making.
• Managed end-to-end order processing, order tracking, and coordinated with internal teams to ensure timely product delivery.
• Maintained accurate customer records and updated CRM data to support sales forecasting and customer relationship management.
• Monitored sales inquiries, customer accounts, and payment follow-ups to improve customer satisfaction and ensure timely collections.
• Collaborated with sales, operations, and marketing teams to support client meetings, product demonstrations, and promotional activities.
• Provided after-sales support by resolving customer queries and ensuring seamless service delivery.
• Trained and mentored new team members on sales processes, CRM usage, and customer service best practices.

Senior Technical Sales Executive - Panjetani Buildwell Pvt Ltd - Gr. Noida

(2024-06 - 2024-12)

• Managed technical sales activities by understanding client requirements and recommending suitable construction and infrastructure solutions.
• Prepared technical proposals, quotations, and tenders while coordinating with engineering and operations teams for successful project execution.
• Built and maintained strong client relationships, generating repeat business and contributing to revenue growth.
• Identified new business opportunities through consultative selling and market analysis to expand the customer base.
• Conducted product presentations, demonstrations, and negotiations to effectively communicate product value and close sales.
• Managed the sales pipeline, prepared sales reports, and supported accurate sales forecasting to achieve monthly and quarterly targets.

Technical Sales Executive - VATS GROUP India Pvt. Ltd - Gr. Noida

(2022-04 - 2024-05)

• Managed B2B technical sales by understanding client requirements and recommending suitable products and solutions.
• Generated leads, conducted client meetings and product demonstrations, and converted opportunities into successful sales.
• Prepared quotations, negotiated commercial terms, and managed the complete sales cycle from inquiry to order fulfillment.
• Coordinated with engineering, operations, and support teams to ensure timely project execution and effective after-sales service.
• Maintained accurate CRM records, tracked sales opportunities, and prepared sales pipeline and forecasting reports for management.
• Built long-term client relationships, identified new business opportunities, and contributed to revenue growth through consultative selling.

M.B.A - HR and Marketing - AKTU University (2020)

B.A - Economics and English Literature - CSJM University (2018)

Senior Secondary Certificate Examination - Archana Memorial Inter College (2015)

Higher Secondary Certificate Examination - Archana Memorial Inter College (2013)