Mani Rathnam

To achieve new heights in the challenging environment and work hard towards achieving the goals of the organization. To work in a company in which I could transform my capabilities into my professional as well as company's growth and contribute to the society.

Accountant - Hunuman Engineering works - Hyderabad, India

(2023-03 - 2026-05)

• Maintain daily accounts and financial records
• Record cash transactions, expenses, and income
• Prepare invoices, bills, and receipts
• Handle petty cash management
• Maintain purchase and sales registers
• Prepare monthly financial reports
• Assist in GST, tax, or audit documentation
• Maintain ledger entries and balance sheets
• Reconcile bank statements
• Track payments from clients and payments to suppliers
• Supervise daily work of employees or workers
• Assign tasks and monitor performance
• Maintain attendance and work schedules
• Ensure workplace discipline and productivity
• Coordinate between management and staff
• Monitor inventory or stock usage
• Ensure company rules and safety procedures are followed
• Report daily work progress to management

Customer support associate - Tech Mahindra limited - Uber Menu - Hyderabad, India

(2021-08 - 2023-02)

Responsible for making of the tickets generated by the Client of the registered restaurantswith Uber Eats.

• Making by following all the policies and giving correct expenditures and taxes
• Responsible for quality check process by the team and update Quality scores
• Provide inputs/suggestions based on the observations out of Quality check to ensureimprovement on Quality performance
• Analyze the Quality of data, come up with process/quality improvement ideas for bettermentof the business

Customer Support Associate - Tech Mahindra limited - Hyderabad, India

(2021-08 - 2023-02)

Document verification is an important step in the driver signup process for Uber. The aim of document verification is to confirm the identity and eligibility of the driver to drive on the Uber platform. The document verification process usually involves the submission of a government issued photo ID and proof of vehicle insurance.

The driver may be asked to take a photo of the documents and upload it to the Uber platform for review. The documents are then reviewed by Uber's verification team to confirm their authenticity and validity. If the documents are found to be valid, the driver's account will be approved, and they will be able to start driving for Uber.

If the documents are found to be invalid or fraudulent, the driver's account may be suspended, and they may be permanently banned from driving for Uber. In summary, the document verification process is an important part of ensuring the safety and security of passengers, drivers, and the community as a whole on the Uber platform.

• Document verification process to improve quality and accuracy depends on the drivers when the documents are approved
• These documents are verified by the Uber verification team to identify the quality and accuracy
• We work as priority to maintain SLA
• we communicate with clients via calls and emails

MBA - Information Technology - Aurbindo college of business management (2022-02 - 2024-05)

B. Com - Computers - Gowthami Degree College (2018-03 - 2021-04)

Inter - C.E.C - Gowthami Junior College (2014-03 - 2016-04)

Secondary School - SSC - ZPHS High School (2013-01 - 2014-04)