Mani Vannan

Dedicated professional with extensive experience in achieving quality outcomes through collaboration and adaptability. Proficient in managing tasks and solving problems to maintain operational efficiency. Known for a strong work ethic and reliability, effectively responding to dynamic challenges. Focused on contributing to team objectives and enhancing customer experience.

Store Manager - SNNR PVT LTD (super 99) - Marina Mall, Chennai

(2024-05 - 2024-10)

Store Incharge - Wildcraft India Ltd - Marina Mall, Chennai

(2023-04 - 2024-04)

• Achieved established KPIs for both regional teams and individuals through teamwork and customer orientation.
• Ensured optimal inventory management to maintain accurate records and reduce shrinkage.
• Cultivated a high-performing sales team with ongoing coaching and a positive work environment.

Customer Care Associate - Aditya Birla Fashion & Retail Pvt Ltd (Van Heusen showroom) - Marina Mall, Chennai

(2022-05 - 2023-12)

• Completing opening and closing functions followed by company SOP.
• Taking customer feedback for (Mission Happiness) missing customer and billing customers daily basis.
• Achieve monthly Target and increase individual and store KPIs performance.

Customer Relationship Officer - Brainbess solutions Pvt Ltd (Babyhug showroom) - Kelambakkam, Chennai

(2020-08 - 2022-03)

• Guided customers through product and service selections, enhancing purchase experiences.
• Managed daily operations of the store per company SOPs to ensure compliance.
• Maintained effective service levels while achieving specific targets for individual store performance.

Fashion Assistant - VF & Kontoor Brands Pvt Ltd (Wrangler & Lee)

(2017-05 - 2020-03)

• Greeted and served customers entry at the store.
• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Achieve monthly Target and increase KPIs

Bachelor Of Business Administration - BBA - Pachaiyappa's college (2019-07)