Operations Manager at Vinayaka Electricals (2022-09 – Present)
Managed 3 simultaneous field teams across independent project sites — coordinating resources, timelines, and client deliverables in parallel, directly mirroring multi-unit operational oversight.
- Delivered 4 completed projects on time and within budget — including an 800 sq ft commercial mall and two 2,400 sq ft residential complexes — overseeing full end-to-end execution across all sites.
- Maintained 100% client retention by managing all stakeholder relationships from initial brief to final sign-off, with zero safety or regulatory violations across all active sites.
- Standardised procurement, billing, and expense-tracking processes across all projects, improving cost predictability and on-time delivery for a 5-person field team.
Invoice Specialist at CSS Corp Private Limited (2022-02 – 2022-08)
- Resolved 91% of inherited disputed invoices — reducing a backlog of 200+ disputes to just 18 — by building a deadline-based payment tracking database and coordinating closely with the finance team.
- Managed end-to-end invoice lifecycle for IT software and equipment vendors — collecting, verifying, and processing payments — ensuring 100% accuracy before submission to accounts payable.
- Streamlined vendor-to-finance communication by creating a structured payment priority system, enabling the finance team to process payments on time and maintain healthy supplier relationships.
Finance Executive at Canyon to Cliff (2020-05 – 2021-10)
- Improved bill processing turnaround by 30% by streamlining payment workflows between vendors and internal staff in a lean 8-person startup.
- Maintained error-free financial records for all transactions, delivering weekly summaries that directly supported leadership's operational decisions.
Sport Leader at Decathlon Sport India Pvt Ltd (2018-02 – 2018-08)
Selected to lead the Cycling department at the Chennai store as part of Decathlon's internal management development programme, exceeding monthly sales targets by 15% consistently.
- Managed category-level budgeting, stock ordering, and inventory planning to ensure optimal shelf availability aligned with monthly sales targets.
- Reduced stock loss by conducting regular inventory audits and shrinkage analyses, identifying root causes and implementing corrective actions.
- Delivered top-quartile in-store customer experience by personally resolving queries and escalations, maintaining high satisfaction scores throughout the tenure.
Sport Leader at Decathlon Sport India Pvt Ltd (2016-05 – 2017-04)
- Organised and executed a store Skating event that achieved 120% of the sales target — demonstrating ability to plan, promote, and deliver high-impact in-store activations.
- Coached and managed a 2-member team on daily tasks, performance, and productivity — consistently meeting category KPIs and sales targets.
- Managed category-level budgeting, stock ordering, and inventory planning to ensure optimal shelf availability and alignment with monthly sales targets.
- Reduced stock loss and optimised inventory levels through regular audits and shrinkage analyses, identifying root causes and implementing corrective actions.
- Coordinated with supply chain and warehouse teams to maintain replenishment cycles and eliminate out-of-stock incidents for key SKUs.
- Won the Happiest Team award at store level — recognising exceptional team culture, morale, and collaborative performance under direct coaching and leadership.
Financial Controller at Decathlon Sport India Pvt Ltd (2015-03 – 2016-04)
Managed financial records across 3 concurrent streams — retail store operations, new store expansion, and construction projects — ensuring accuracy across all day-to-day accounts.
- Tracked cash flow, incoming and outgoing payments, and reconciled purchase orders, invoices, and payment records across store and project teams.
- Prepared and submitted periodic financial summaries to the management team, supporting data-driven decisions across both retail and expansion operations.
- Ensured all financial documentation was organised, accurate, and audit-ready at all times — supporting smooth operations across store, expansion, and construction finance.
