System and Network Administrator - Chirakkal automotive pvt ltd - Chennai
(2026-04)
- Managing enterprise network and system administration activities
- Monitoring firewall, server, and network infrastructure
- Supporting users with hardware, software, and network-related issues
- Managing Active Directory, DNS, DHCP, and backup operations
- FortiGate Firewall Administration
- Coordinating with vendors for hardware and software support
- Microsoft 365 Administration and User Support
- Seqrite Endpoint Installation, Configuration, and Management
Network Support Engineer - MIOT International Hospitals - Chennai
(2021-12 - 2026-03)
- Installed, upgraded, and troubleshot Windows OS, desktop applications, hardware, and peripherals
- Managed routing and switching operations across enterprise networks
- Administered Active Directory, group policies, and computer management systems
- Installed, updated, and troubleshot Kaspersky Endpoint Security and antivirus policies
- Monitored AD security logs and system events for compliance and security
- Scheduled server backups and performed system recovery when required
- Configured DNS, DHCP, ARP, AAA, VTP, STP, DTP, PVST
- Coordinated with server, network, software, and security teams for issue resolution
- Configured routers, modems, firewalls, and CCTV surveillance systems
- Provided L2/L3 technical support to users, vendors, and service providers
- Managed FortiGate firewall and load balancing devices
- Configured firewall rules, VPN, and network security settings
- Monitored network traffic and security logs
- Troubleshot internet and network connectivity issues
- Configured port forwarding and access control settings
- Performed FortiGate backup, updates, and maintenance
- Supported users with firewall and network-related issues
Senior Desktop Support Engineer - ASKI Computers - Chennai
(2016-05 - 2021-12)
- Delivered desktop and network support for enterprise clients
- Installed and configured Windows OS, printers, and network devices
- Performed hardware upgrades and software installations
- Troubleshot LAN/WAN connectivity issues and network devices
- Supported antivirus management and system patching
- Installed and configured CCTV surveillance systems
- Microsoft Outlook Installation, Configuration, and Troubleshooting
Desktop Customer Support Engineer - Madhura Computers - Chennai
(2015-02 - 2016)
- Provided on-site and remote desktop support
- Resolved hardware, software, and network issues
- Assisted users with system installations and troubleshooting
