Manikandan Madhavan

Experienced Inventory Controller with over 8+ years of professional experience across inventory management, warehouse operations, accounting support, customer service, and insurance claims processing in the UAE and India. Proven expertise in inventory control, stock reconciliation, inventory audits, warehouse coordination, ERP-based inventory management, financial record maintenance, and cross-functional collaboration. Adept at optimizing inventory accuracy, minimizing stock variances, improving operational efficiency, and supporting procurement and finance teams.

Recognized for strong analytical skills, attention to detail, and commitment to maintaining high standards of inventory accuracy and operational excellence.

Accounting & Inventory Controller - Thomsun Mercantile & Marine LLC - Dubai, UAE

(2018-01 - 2026-02)

Managed end-to-end inventory operations ensuring high levels of stock accuracy across warehouse locations.

• Performed inventory reconciliation, cycle counts, and physical stock verification to minimize inventory discrepancies.
• Monitored inventory movement, stock availability, reorder levels, and safety stock requirements.
• Coordinated with procurement, warehouse, logistics, and finance teams for seamless inventory operations.
• Generated inventory reports and analyzed stock trends to support purchasing decisions.
• Investigated inventory variances and implemented corrective actions to improve inventory accuracy.
• Maintained inventory records using ERP systems while ensuring accurate documentation.
• Supported warehouse optimization initiatives to reduce stock losses and improve operational efficiency.
• Assisted in financial record maintenance including Accounts Payable, Accounts Receivable, payroll, and General Ledger.
• Prepared financial reports, reconciliations, and supported monthly and annual closing activities.
• Assisted with budgeting, tax compliance, and internal/external audit requirements.
• Ensured compliance with company policies and internal inventory control procedures.
• Improved inventory accuracy through regular stock audits and reconciliation activities.
• Reduced stock discrepancies by strengthening inventory control procedures.
• Supported uninterrupted inventory availability through effective stock planning.
• Maintained accurate inventory and financial records while meeting reporting deadlines.

Customer Service Associate (Healthcare Insurance Process) - Omega Healthcare Management Services Pvt. Ltd. - Tiruchirappalli

(2017-06 - 2017-12)

• Performed insurance follow-up with US insurance companies regarding submitted medical claims.
• Analyzed denied and rejected claims to identify payment issues and missing documentation.
• Re-filed corrected claims to maximize claim reimbursement.
• Coordinated with medical billing teams to resolve claim-related issues efficiently.
• Managed customer, provider, and payer inquiries professionally.
• Worked in US night shifts supporting American healthcare insurance operations.
• Maintained accurate documentation of claim status and follow-up activities.
• Ensured compliance with healthcare process guidelines and quality standards.

Sales Executive - AGSAR Paints Pvt. Ltd. - Tiruchirappalli

(2016-08 - 2017-04)

• Achieved assigned sales targets through customer acquisition and relationship management.
• Identified new business opportunities and generated qualified sales leads.
• Negotiated pricing and commercial terms with customers.
• Delivered product demonstrations and maintained long-term client relationships.
• Prepared sales reports and supported revenue growth initiatives.

Senior Customer Service Associate - Firstsource Solutions Pvt. Ltd. - Tiruchirappalli

(2013-12 - 2016-07)

• Handled customer escalations and resolved complex service issues.
• Maintained high customer satisfaction through timely issue resolution.
• Assisted in mentoring new team members.
• Prepared customer service reports and monitored service performance.
• Coordinated with internal teams to improve operational efficiency.

Tender Analyst - Trichy City Corporation - Tiruchirappalli

(2010-07 - 2013-10)

• Reviewed contractor tender documents for accuracy and completeness.
• Supported tender evaluation and documentation processes.
• Maintained procurement records and ensured compliance with tender procedures.

Operations Executive - ICICI Prudential Life Insurance Co. Ltd. - Tiruchirappalli

(2008-05 - 2010-06)

• Processed insurance operations documentation.
• Maintained customer records and policy documentation.
• Assisted with operational reporting and administrative activities.
• Ensured timely processing of customer requests.

Bachelor of Commerce - B.Com. - Urumu Dhanalakshmi College (2005-01 - 2008-01)

Master in Multimedia & System Engineering - Multimedia & System Engineering - Apollo Computer Education (2007-01 - 2008-01)