Scrum Master at Hyqoo (For KBR Project) (2025-06 – Present)
- Played the role of Scrum Master for an active Scrum team while actively coaching the team in Agile adoption to foster a self-organizing, high-performance culture.
- Facilitated end-to-end Scrum framework ceremonies including Agile Sprint Planning, Backlog Grooming, Daily Standups, Sprint Reviews, and Retrospectives. Collaborated transparently with Product Owners, engineers, architects, and business partners to define optimal technical solutions and unblock progress.
- Instilled Agile best practices and nurtured team health, successfully resolving dependencies, bottlenecks, and organizational impediments to boost overall velocity.
Scrum Master at Hexaware (2024-04 – 2025-06)
- Serving as Scrum Master for an active Scrum team and operating concurrently as Flow Owner for an enterprise Kanban delivery team.
- Facilitated end-to-end Scrum framework ceremonies including Agile Sprint Planning, Backlog Grooming, Daily Standups, Sprint Reviews, and Retrospectives.
- Collaborated transparently with Product Owners, engineers, architects, and business partners to define optimal technical solutions and unblock progress.
- Instilled Agile best practices and nurtured team health, successfully resolving dependencies, bottlenecks, and organizational impediments to boost overall velocity.
- Identified key continuous improvement metrics and systematically optimized internal agile workflows to minimize cycle time.
Scrum Lead at Hyqoo (For Twilio Project) (2023-08 – 2024-04)
- Facilitated key Scrum framework events—sprint planning, backlog grooming, daily scrums, reviews, and retrospectives—for high-priority deliverables under the Twilio project portfolio.
- Partnered cross-functionally with Product Owners, architects, and engineering teams to clarify business scope, technical criteria, and solution definitions.
- Coached the delivery team on self-organization, continuous integration, and baseline Agile methodologies to elevate velocity and quality standards.
- Championed retrospective action items to resolve workplace impediments and enhance team collaboration dynamics.
Manager - Projects at Cognizant Technology Solutions (2014-12 – 2023-06)
- Managed end-to-end delivery management, project planning, and Scrum implementation for product development teams serving two major global healthcare clients.
- Spearheaded large-scale Agile transitions and framework implementation for highly regulated enterprise healthcare products.
- Defined baseline project charters, established clear performance indicators, and closely tracked milestones to ensure zero-defect delivery commitments.
- Organized synchronized sprint planning and review events to ensure maximum transparency and direct stakeholder engagement.
- Assessed the technical and behavioral Scrum maturity of engineering teams, coaching individuals to reach advanced stages of high-performance development.
- Eliminated critical project roadblocks by interfacing with cross-functional resource managers and engineering leads to align technical dependencies.
- Provided exhaustive methodology training to build positive, adaptive mindsets towards shifting requirements, improving overall software quality and release cycle frequency.
Project Technical Manager & Consultant at ADP Solutions (2013-10 – 2014-12)
- Led the initial Scrum framework implementation for a core product development stream while simultaneously serving as the primary Scrum Master.
- Facilitated Agile ceremonies (sprint planning, grooming, standups, retrospectives) to reinforce delivery rigor and engineering alignment.
- Shielded the development team from external scope creep and ad-hoc business interference, ensuring optimal engineering focus and workflow continuity.
- Successfully managed and mentored two parallel Scrum teams, driving cohesive delivery and achieving project milestones within tight schedules.
Web Business Strategist & PMP Trainer at Self Employed (2013-01 – 2013-09)
- Served as an independent web business consultant for small-to-medium enterprises, scoping and delivering tailored modern web solutions via WordPress to elevate digital presence.
- Integrated social media systems, lead capture workflows, and digital marketing mechanisms to maximize online brand visibility.
- Conducted deep website performance analytics to evaluate user traffic patterns, drop-off paths, and conversion metrics, delivering actionable optimization insights.
- Prepared custom reference materials and conducted structured training workshops to enable client autonomy in backend content management.
- Delivered comprehensive PMP prep courses as a professional trainer, preparing industry professionals to pass the PMP certification exam successfully.
Project Manager at CML Media Software (Mopro) (2011-03 – 2012-12)
- Managed a cross-functional engineering team tasked with building and scaling an interactive web-based product platform.
- Drafted comprehensive project governance documentation, managing scope baselines and adjustments from architectural design to stable product launch.
- Maintained clear communication channels with executive leadership and client stakeholders regarding milestone statuses, budget variances, and risk registries.
- Partnered closely with creative designers and product marketing leads to establish unified site architecture, visual layout, and feature styling guidelines.
Business Manager at Management Scholars Academy (2010-01 – 2011-02)
- Directed the operational establishment and institutional growth of a greenfield project management training institute from conceptual business model to a thriving enterprise.
- Analyzed competitive training market data and industrial hiring trends to discover strategic target markets and service differentiators.
- Negotiated corporate partnerships and professional alliances with regional organizations and trade networks to scale market reach and reinforce brand authority.
- Supervised an operations team comprising technical instructors, marketing execution specialists, and front-office administration staff.
Project Leader at Aspire Systems (2008-11 – 2009-11)
- Monitored multi-project task completion tracks, conducting predictive risk modeling and executing contingency plans to secure deliveries.
- Conducted regular engineering reviews to discuss technical objectives, architecture decisions, and task allocations.
- Maintained proactive communication loops with international clients and senior internal executives regarding schedule updates and resource constraints.
Senior Software Engineer at Wipro Technologies (2005-09 – 2008-10)
- Participated in complex, large-scale enterprise application development projects with direct client-facing interaction.
- Analyzed engineering requirements, designed secure database schemas, and developed reliable web and database-driven solutions.
- Built robust architectural proofs-of-concept (PoCs) to validate experimental features and alternative engineering strategies.
Senior Software Engineer at Citixsys Technologies (2004-10 – 2005-09)
- Partnered closely with business analysts, QA leads, and end-users to debug and resolve high-priority architectural and performance bugs.
- Designed and engineered a rich desktop Windows-based Point of Sale (POS) software system customized for enterprise-scale retail businesses.
- Leveraged C# and the.NET framework to build out high-performance, intuitive front-end user interfaces for point-of-sale terminal environments.
Software Engineer at Olive e-Business Pvt Ltd (2004-04 – 2004-10)
- Developed and deployed a fully functional transactional e-commerce shopping cart web application using Classic ASP as the core server-side scripting logic.
- Programmed backend authentication guards, dynamic catalog views, cart states, and checkout processing modules.
- Wrote and optimized complex relational database queries in Microsoft SQL Server to assure minimal latency and rapid dataset retrieval.
- Designed and implemented reliable server-side validation models and secure user session tokens to protect client transactions.
