Asst Manager (I.T) - Venkat Rama Poultries Pvt Ltd
(2024-12)
- Installation and configuring Windows systems.
- Performed Daily backups of ERP Software.
- Assembled and customized desktops, workstations, and servers, including branded systems.
- Installation and configuration of local and network printers.
- Troubleshot and resolve application issues to minimize user disruption.
- Manage Fortinet Fortigate Firewall (200E), including VPN and firewall policies.
- Maintaining endpoint antivirus via Central monitored system.
- Maintained LAN/WAN connectivity and performed server configurations.
- ESSL biometric device installation and configurations
- Installing & Monitoring security systems (Hikvision and cp plus) Nvr and cc cam
- Troubleshot LAN connectivity and internet-related issues for multiple users
- Maintained IT inventory and prepared hardware asset reports.
CRO Admin - Artech Info Systems Pvt Ltd - Chennai
(2023-03 - 2023-10)
Worked at Client Location, Client KYNDRYL, TCS Data Centre in Chennai
- Monitoring the servers 24/7 and working on the disk space alerts.
- Installation of software Packages, managing and checking the integrity of the installed packages using RPM and YUM local repository.
- Configuring Logical Volume Management and Implementing disk quotas and ACLs for users
- Configure and troubleshoot SSH connectivity between servers.
- Create and manage users, groups, and permissions.
- Coordinate with application and infrastructure teams.
- Planning & resolving the issues within the specified down time.
- Configuring Crontab and scheduling the jobs
- Responsible for reviewing all open tickets, resolve and close any existing tickets
System Administrator - Tobacco Board
(2021-12 - 2023-09)
- Installed, configured, and maintained desktops, laptops, printers, scanners, and peripheral devices.
- Troubleshoot Windows operating system, application, and hardware issues.
- Configured and supported LAN, Wi-Fi.
- Installed, upgraded, and patched operating systems and software applications.
- Diagnosed and resolved printer connectivity and printing issues.
- Performed preventive maintenance and health checks on IT assets.
- Supported remote users through Remote Desktop, Team Viewer, and Any Desk
- Maintained IT asset inventory and prepared hardware allocation reports.
- Coordinated with vendors for hardware replacement and warranty support.
- Assisted in system backups, data recovery, and migration activities.
- Managed antivirus installation, updates, and endpoint security compliance.
Technical Support Engineer - XvirusLab - Guntur
(2017 - 2020)
- Provided technical support for malware detection, virus analysis, and endpoint security Solutions across customer environments.
- Installed, configured, and maintained antivirus software, security updates, and threat protection mechanisms on Windows systems.
- Assisted customers with security product deployment, software updates, and issue resolution through remote and on-site support.
- Monitored security alerts and performed basic analysis of suspicious files and system threats.
- Collaborated with development and support teams to resolve customer-reported security issues.