Manimozhi V

Technical Business Analyst with 2+ years bridging complex customer requirements and SaaS solution delivery across enterprise e-commerce, API, and system integration environments for global brands (O'Reilly Auto Parts, L'Oreal, Coty, Go-To-Foods). Experienced leading requirement and design workshops with international stakeholders - Architects, Developers, Product Owners, and client-side teams to translate business needs into technical specifications for API design, third-party integrations, and multi-service platform workflows (Payment Gateway, Tax, Rewards, Inventory, Order Management). Comfortable reading and analysing Java/OOP-based application logic to validate technical alignment during solution discussions.

Track record owning technical scope, risk, and quality across concurrent projects, guiding stakeholders through internal testing and UAT for seamless adoption, and producing detailed technical and process documentation for cross-functional global teams. SAFe Agile certified, with hands-on delivery experience across automobile, beauty, luxury retail, and QSR/logistics-adjacent domains.

Technical Business Analyst - Photon Interactive - Chennai

(2025-11)

• Led requirement and design discussions with enterprise stakeholders and technical architects for 15+ SaaS-delivered e-commerce workflows spanning Frontend, BFF, API, and backend integration layers.
• Acted as technical liaison in API design and integration discussions across Inventory, Tax, Rewards, Coupon, Payment Gateway, Location, and Order Management service, documenting request/response payloads, error scenarios, and validation rules to ensure technical alignment.
• Owned technical scope and risk for 250+ delivery items, coordinating with Product Owners, Architects, Developers, and QA across a cross-functional global team to keep delivery on schedule and quality-assured.
• Guided stakeholders through UAT, defect triage, and production validation, ensuring seamless solution adoption and minimizing post-release defects.
• Produced detailed technical documentation - including integration specs, information architecture, and KT documents for 100+ project artifacts.

Technical Business Analyst - Photon Interactive - Chennai

(2025-01 - 2025-10)

• Provided technical consulting and Sitecore CMS solution support for 4+ global brand platforms, resolving 100+ tickets through root-cause and impact analysis.
• Supported technical delivery of Virtual Try-On integrations and customer engagement features, coordinating with development teams on solution design.
• Delivered technical documentation, user guides, and training for client-side teams, reducing dependency on engineering support.

Business Analyst - Photon Interactive - Chennai

(2024-08 - 2024-12)

• Authored 120+ technical and functional specifications from system behaviour, UI/UX mockups, and customer journeys across 7 customer-facing food delivery/logistics platforms.
• Led ADA accessibility technical requirement documentation across all 7 platforms, coordinating implementation directly with development and QA teams.
• Facilitated defect triage, UAT validation, and stakeholder walkthroughs to enable seamless solution adoption across bi-weekly release cycles.

Business Analyst - Photon Interactive - Chennai

(2024-05 - 2024-07)

• Led requirement workshops for loyalty program and campaign platform enhancements, producing technical specifications and impact analysis for Agile sprint-based delivery.
• Conducted competitor and market analysis across platforms to identify technical and business gaps, informing roadmap and solution design decisions.

Master of Business Administration - MBA - PSG Institute of Management (2022-04 - 2024-05) Coimbatore