Manish Jha

Senior Manager at Mahindra Logistics (2023-12 – Present)

Lead outbound logistics and stockyard operations across all tractor plants, managing 25+ PAN India stockyards.
Manage dispatch volumes exceeding 1.5M tractors annually, ensuring SLA compliance, transit safety, and timely delivery.
Planned and managed logistics, warehouse, and customer services with a strategic approach
Recommended optimal transport modes (Flatbeds/Car Carrier/Double Decker/By Road & Train) and routes to enhance delivery performance.
Manage multimodal logistics (Rail + Road) to optimize cost, improve delivery timelines, and minimize transit damage across long-haul routes.
Daily KPI monitoring including transit damage, transporter SOB adherence, SLA Score monitoring.
Met cost, productivity, accuracy, and timeliness targets
Supervised, coached, and built high-performing teams across PAN India operations
Coordinated with internal and external stakeholders to optimize logistics solutions for end customers
Identified and onboarded new logistics service providers
Implemented strategic initiatives to enhance operational efficiency and increase company profitability year-over-year

Senior Manager at Tata Motors (2021-11 – 2023-12)

Developed supply chain planning strategies to forecast demand and optimize delivery performance
Analyzed statistical and historical data to ensure accurate forecasting and recommended optimal transport modes and routes
Shared PAN India LSP Ranking based on performance with all plants and RSO for business sharing
Implemented movement plans by road, trailer, and rake according to business requirements
Reduced manual query by 40% through the development of a vehicle tracking system
Automated all MIS reports and SAP transactions using VBA, resulting in 50%-time savings
Digitalized processes by creating a mobile app and Microsoft Forms, saving 30% of time
Prepared SOP using VISIO and monitored OTIF, providing feedback to management
Managed PAN India TML dealer billing and dispatch operations.

Senior Logistics Officer at Tata Motors (2015-04 – 2021-04)

Coordinated with Sales Team, Dealers, and Customers for billing and timely dispatch/delivery to direct dealers/customers in accordance with company specified Standard Transit Time
Liaised with Regional Transport Office for registration of retail vehicles, Stock Transfer vehicles, Trade Certificate, etc.
Generated various MIS reports including Daily Sales and stock report, Requirement vs. Dispatch, Transit, Non billable stock, sold but not delivered, long transit, Old vehicle, Long storage, etc Implemented movement plans by road, trailer, and rake according to business requirements
Ensured compliance with Commercial Tax and legal regulations
Managed and monitored C&F operation, ensuring implementation of complete SOPs

Logistics Officer at Tata Motors (2011-11 – 2015-04)

Managed complete depot operations for TML Stock, and Export Vehicles and Tools, including arranging inspections, in-warding, out-warding, stock transfers, record maintenance, dispatch, and delivery
Led Kaizen Improvement Initiative to enhance operational efficiency
Coordinated with Logistics, Plants, Depots, and Transporters to ensure timely movement of vehicles
Implemented replenishment strategies and optimized inventory to prevent stockouts
Handled issuance and reconciliation of inward and outbound E-Waybills
Managed insurance claims and other claim settlements
Issued Debit Notes to Transporters in compliance with company guidelines
Prepared and filed quarterly returns with Local Excise Authorities

Warehouse Officer at TVS Motors (2004-01 – 2011-11)

Managed complete Depot operations for TVS Two Wheelers and Tools, including arranging inspections, in-warding, out-warding, stock transfers, record maintenance, dispatch, and delivery
Coordinated with Logistics, Plants, Depots, and Transporters to ensure timely movement of vehicles
Issued inward and outbound E-Waybills, processed insurance and other claims, and issued debit notes to Transporters in compliance with company guidelines

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