Manish Kumar

Talent

PatnaMember since 22 February 2026

Assisting users with application-related queries and basic issue resolutionUnderstanding user requirements and explaining software workflows clearlyLogging, tracking, and following up on reported issuesCoordinating with technical teams for complex problem resolutionEnsuring a smooth and positive user experienceObject-Oriented Programming (OOPs)Database Management Systems (DBMS)Operating SystemsData Structures And AlgorithmProblem SolvingJavaJavaScriptMongoDBReactNode.jsExpressHTMLCSSMS ExcelMS WordMS PowerPointMS OfficeEmail Handling SystemsPostmanVisual Studio CodeEclipseIntelliJ IDEAExcellent English communicationAnalytical thinking and attention to detailTeam collaboration and adaptabilityWillingness to learn and work in target-driven environments

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About

Engineering graduate (B.Tech – Information Technology) with a balanced profile combining core computer science fundamentals and an interest in customer-facing technical roles. Possesses working knowledge of software applications, web platforms, and structured problem-solving, along with clear English communication skills. Comfortable interacting with users, understanding their issues, and supporting them through logical analysis and basic troubleshooting.

Looking to begin a professional career in a customer support / operations-oriented role within a technology-driven organization, while continuously strengthening technical expertise.