Manish Manju

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Customer service executive - Teleperformance Global Business Private Limited - Bangalore, India

(2023-09 - 2025-04)

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Developed strong relationships with customers by providing personalized assistance and support.
• Assisted customers with inquiries and product-related issues.
• Managed customer accounts and updated information in the system.

Cashier and packer - D-MART - Bangalore, India

(2022-10 - 2023-01)

• Assisted with customer requests and answered questions to improve satisfaction.
• Managed cash drawer and ensured proper cash handling procedures were followed.
• Engaged customers by providing product knowledge and assistance.

Bachelor of Commerce - Commerce - Seshadripuram Pre University College

High School - Shree Vidyasagar High School