Manish Rastogi

To obtain a responsible position in the banking and financial services sector where I can utilize my experience in branch operations, customer service, MIS reporting, and compliance while contributing to organizational growth.

Branch Operations Manager - Sahayog Multistate Credit Co-operative Society - Khatima

(2025-01)

• Handling complete branch operations and day-to-day functioning
• Managing branch audits and ensuring operational compliance
• Account opening verification and KYC compliance
• Cash verification and vault management
• Supervising operational activities and reporting
• Overall responsibility as Operations Head of the branch

ICICI Prudential Life Insurance

(2024-01 - 2025-12)

• Customer handling and policy servicing
• Support in sales and customer relationship management
• Documentation and compliance support

Customer Relationship Officer (CRO) - Bandhan Bank

(2023-01 - 2024-12)

• Handling customer queries and service requests
• Operations management and cross-selling of banking products
• KYC document verification
• Cheque clearing and operational support

Junior Officer – Retail Assets Department - HDFC Bank

(2020-01 - 2023-12)

Payroll: HDB Financial Services

• MIS reporting and operational process handling
• Customer service and loan process support
• Coordination with internal departments
• Documentation and compliance activities

Bachelor of Science - B.Sc. - Kumaun University (2015-01 - 2018-12)

Intermediate - 12th - Uttarakhand Board (2014-01 - 2015-12)

High School - 10th - Uttarakhand Board (2012-01 - 2013-12)