Pre-Sales Executive - Livspace
(2024-03 - 2024-08)
- Developed a strong understanding of Livspace's products, services through training programs and increased qualified leads through personalized outreach campaign.
- Managed a high volume of outbound queries via phone, email, text, and identified issues suggesting process improvement.
- Worked with the team to support new processes and independently contributing to the growth of the business.
esupport Officer - 24-7Intouch India Pvt Ltd
(2022-04 - 2023-02)
- Comprehend and articulated the issues customers present, with close attention to detail.
- Resolved issues on the SPOC (Single Point of Contact).
- Actively provided solutions through logical reasoning and understanding performance metrics to drive business goals.
Quality Testing - Siri Polymers
(2020-01 - 2022-01)
- Conducted thorough testing and inspections of emitting pipe in compliance with BIS standards ensuring product quality.
- Performed various tests regularly to achieve satisfactory results, which helped the business grow with increased sales.
- Documented detailed reports of testing and maintained records, inventory regularly.
- Possesses excellent methodical, organizational, and documentation skills.
Front Office Executive - Ashok Leyland Automotive Mfrs Pvt ltd
(2017-12 - 2019-03)
- Welcomed clients, educated, and provided an immersive experience of Ashok Leyland's technology and products.
- Quickly adapted to new and emerging technologies while demonstrating proficiency in presentations.
- Worked effectively with the team to support new product launches, capture feedback, and suggested improvements to continually raise the bar in sales.
