IT Procurement and Vendor Management - Apex Services Pvt Ltd
(2025-01)
As an IT Procurement and Vendor Management in IDFC First Bank
- Direct interaction with third parties, focusing on operational management and vendor performance.
- Oversight of risk management and compliance, providing support and guidelines to operational teams.
- Independent assessment through internal audits, ensuring the effectiveness of TPRM practices.
- Tiering assessment.
- Internal assessment.
- External risk assessment
- Third-party risk issues.
- Third-party risk tasks.
- Third-party risk due diligence request.
- This includes negotiating contracts, managing vendor relationships, and ensuring compliance with regulatory requirements.
- Budget management: Managing the budget for IT asset management activities, including purchasing new assets, maintaining existing ones, and disposing of old ones.
IT Procurement and Vendor Management - Team Computers Pvt Ltd
(2024-04 - 2025-01)
As an IT Procurement and Vendor Management in IDFC First Bank
- Direct interaction with third parties, focusing on operational management and vendor performance.
- Oversight of risk management and compliance, providing support and guidelines to operational teams.
- Independent assessment through internal audits, ensuring the effectiveness of TPRM practices.
- Tiering assessment.
- Internal assessment.
- External risk assessment
- Third-party risk issues.
- Third-party risk tasks.
- Third-party risk due diligence request.
- This includes negotiating contracts, managing vendor relationships, and ensuring compliance with regulatory requirements.
- Budget management: Managing the budget for IT asset management activities, including purchasing new assets, maintaining existing ones, and disposing of old ones.
Information Technology Asset Manager - Mahindra Integrated Business Solutions
(2023-10 - 2024-04)
As an Information Technology Asset Manager in Mahindra Home Finance
- Tracking and managing IT assets: Keeping track of all IT assets owned by the organization, including hardware, software, licenses, and warranties.
- Asset inventory management: Maintains an accurate inventory of all IT assets, including their location, condition, and usage.
- Asset acquisition and disposal: Acquiring new assets and disposing of old or obsolete ones. This includes negotiating contracts, managing vendor relationships, and ensuring compliance with regulatory requirements.
- Budget management: Managing the budget for IT asset management activities, including purchasing new assets, maintaining existing ones, and disposing of old ones.
- Asset lifecycle management: Managing the entire lifecycle of IT assets, from acquisition to disposal. This includes planning, budgeting, acquisition, deployment, maintenance, and disposals.
- Risk management: Identifying and mitigating risks associated with IT assets. This includes identifying potential security threats, ensuring compliance with regulatory requirements, and managing the impact of asset failures.
- Reporting and analytics: Generating reports and analytics on IT asset management activities. This includes tracking asset usage, identifying cost savings opportunities, and providing insights to senior management.
MIS Operation/Vendor Support/Tablet Support - Hinduja Global Solutions, Navi Mumbai - Navi Mumbai
(2021-10 - 2023-03)
I have an experience working with HGS as a core company tied-up with IDFC First Bank as a Associate. During this period, I have gained extensive knowledge and experience in end to end CASA/MATM Tablet Support PAN India domain, configure and dispatched Tablet in PAN India successfully. I have maintained IT asset Inventory such as Printer,switch,router,barcode scanner,Tablet,desktop,laptop,All in one systems,CISCO phones, FWP Phones and making weekly report.
I have worked on MS Outlook for communicating with Clients and Vendors, also worked on reliable desk-side support to internal service users, rectifying issues quickly and accurately. I have a experience in Vendor Risk Management and Risk Tiering assessment. I coordinated the internal resources and third parties or vendors for the flawless execution of activities.
I have assist to customers with software package installations, enabling high-performing IT systems. I have also mentored and trained team members, ensuring their professional development and contributing to the overall success of the projects.
- Maintained IT asset Inventory such as Printer,switch,router,barcode scanner,Tablet,desktop,laptop,All in one systems,CISCO Phones, FWP Phones and making weekly/monthly report.
- Making MIS report in Excel on daily basis using various excel formulas such as Vlookup, Hlookup, Pivot table, filter,aging formula.
- Configuring and dispatched MATM Tablet in PAN India.
- Providing technical support to clients and Vendors.
- Identifying and resolving technical issues.
- Creating and maintaining technical documentation and providing training to clients.
- Making and maintaining tablet inventory and report.
- Sending daily basis report to client and vendor.
MIS Executive and Desktop Support - Thinkapps Solutions Pvt Ltd. (Wipro Technologies)
(2019-03 - 2021-10)
Joined Wipro technologies as desktop engineer and scaled up to tablet support project in 2.7 two years and seven months with various roles and responsibilities. Worked on IDFC First Bank Tablet projects.
- Maintained IT asset Inventory such as Printer,switch,router,barcode scanner,Tablet,desktop,laptop,All in one systems,CISCO Phones, FWP Phones and making weekly/monthly report.
- Making MIS report in Excel on daily basis using various excel formulas such as Vlookup, Hlookup, Pivot table ,filter, aging formula.
- Configuring and dispatched MATM Tablet in PAN India.
- Providing technical support to clients and Vendors.
- Identifying and resolving technical issues.
- Creating and maintaining technical documentation and providing training to clients.
- Making and maintaining tablet inventory and report.
- Sending daily basis report to client and vendor.
Application Support Engineer - Home Revise Publications PVT Ltd.
(2018-06 - 2019-02)
- To look every problem related to hardware of the computer system also related to software.
- Visited to client on time for better service.
- Try to find and solve the problems in system.
- Support to customer on Remotely.
- Worked on MS Outlook and desk support level.
- Working on Configuration of Windows OS and MS office.
- Worked on Excel.
- Solved the problems related to Windows firewall.
Network Support Engineer - Willbur LLP, Mumbai - Mumbai
(2018-03 - 2018-05)
- Worked on Government Smart City Projects in Kerala State.
- Configuration of CISCO router, Switch, UPS, AP Devices and set up Switch/Router/AP Devices in BSNL exchange offices in Kerala State.
