Manisha Killedar

Project and Release Management with Agile scrum process - Adhered to Agile best practices for Jira hygiene and high Jira quality such as well-defined acceptance criteria, accurate tagging and categorization, accurate estimation readiness, precise and prioritized backlog, generating operational reports like team velocity, Throughput, Sprint summaries, Burndown/burnup Manage release calendars and coordinate with various departments to ensure aligned delivery Own the end-to-end release process, conducting user acceptance testing and risk analysis before production deployments

Project Manager – Healthcare and Clinical research - Technopath Inc. - India

(2023-12)

• Project and Release Management with Agile scrum process - Adhered to Agile best practices for Jira hygiene and high Jira quality such as well-defined acceptance criteria, accurate tagging and categorization, accurate estimation readiness, precise and prioritized backlog, generating operational reports like team velocity, Throughput, Sprint summaries, Burndown/burnup
• Manage release calendars and coordinate with various departments to ensure aligned delivery
• Own the end-to-end release process, conducting user acceptance testing and risk analysis before production deployments
• Ensure achievement of key operational metrics including productivity, quality, SLA adherence, turnaround time, and customer satisfaction
• Monitor daily, weekly, and monthly performance indicators and implement corrective actions wherever required
• Track sprint commitments, highlight potential delivery risks, and proactively surface blockers
• Own and facilitate team-level Agile ceremonies: refinement, planning, daily standups, reviews, and retrospectives
• Support teams in strengthening estimation discipline, predictable delivery, and iterative progress
• Act as the primary point of contact between technical teams and business stakeholders (internal and external), to align timelines, understand priorities, upcoming roadmap items, and cross-team dependencies, and resolve workflow friction
• Facilitated communication and knowledge sharing across the organisation to ensure transparency on program status and milestones during client reviews and business discussion
• Provided concise status upgrades and translating strategic goals into actionable programs
• Identified and managed complex dependencies across multiple teams, proactively mitigating risks and removing blockers
• Drove process improvements and operational efficiencies across accounts
• Created and maintained detailed project plans, timelines, and status reports for internal and external stakeholders
• Partnered closely with Product Managers and Engineering Managers to ensure requirements are complete, clear, and implementation-ready
• Shielded development teams from operational distractions to maintain focus on high-quality delivery
• Oversaw the end-to-end delivery lifecycle, ensuring that development outputs align with the product roadmap and business objectives in adhering to the project processes
• Manage risks by publishing risk dashboard and ensuring timely operational risk resolution
• Update project performance summaries (e.g., financials, utilization, SLA metrics)
• Facilitated continual improvements leveraging various internal assets in consensus with key stakeholders
• Maintained project documents repository and ensure timely updates and version control (Confluence pages, release notes, workflow guides, etc.)
• Collaborated with Product Teams to define and refine Epics, requirements, Product Backlog Items (PBIs), work-breakdown structures, and project plans
• Worked with development teams to facilitate accurate effort estimation and ensure technical feasibility
• Adopted the use AI tools (Claude Opus Copilot, Cursor, Jira automation) to streamline repetitive operational steps

Business Analyst - Straive Inc. - India

(2023-04 - 2023-10)

• Collaborated with various stakeholders (clinical, operational, technical, functional) to gather, document, and validate business and functional requirements
• Created and explained process maps using technical and business visual models such as BPMN, UML, DFD, ERD, and flowcharts
• Analysed client business requirements, and represented those business/ technical specifications into FRDs, BRDs for the developers
• Carried out requirement derivation, categorization, prioritization, validation, and approvals by the relevant stakeholders
• Facilitated workshops, interviews, questionnaires, surveys, probing, brainstorming, and focus groups for requirement elicitation from client as well as other departments
• Identify inefficiencies in the process workflows and recommended data- or technology-driven improvements through gap analysis documents save 30% of time in the process flow
• Developed and managed a comprehensive product backlog ensuring it reflects the product vision and priorities and prioritized the backlog items based on business value, dependencies, and stakeholder needs, maintaining alignment with strategic objectives
• Documented the Test Strategies, planned and executed Test Case scenarios, and Test Results, defined acceptance criteria, and ensured those are met during testing phases, wrote UAT acceptance criteria, tracking and resolving defects, and signed-off UAT closure
• Maintained requirement traceability matrix and, conducted unit testing/ functional testing/ user acceptance testing against the requirements
• Supported the HEDIS NCQA, and other regulatory or audit initiatives through documentation, gap analysis, and impact assessments
• Tracked the changes to healthcare regulations such as HL7 FHIR/ HIPAA and ensured that EHR/ HIE systems/processes remain compliant
• Participated in project planning, tracking, and sprint ceremonies, sprint planning, review, demo, and retrospectives in AWS cloud environments
• Monitored and analyzed key performance indicators (KPIs) and user feedback to determine feature success and areas for improvement
• Prepared and maintained clear and concise product documentation, including user guides and system requirements
• Served as a liaison between IT, data science, product management, and clinical operations teams to ensure clear communication and mutual understanding; and acted as the primary point of contact for all aspects of the product, including updates and changes

Jr. Business Analyst - Excelra Inc. - India

(2022-07 - 2023-02)

• Collaborated with cross-functional stakeholders, including project managers, subject matter experts, quality analysts, and research teams, to gather, analyze, and document business requirements for biomarker intelligence and biomedical data management projects
• Conducted requirement elicitation and requirement analysis sessions to understand project scope, business objectives, biomarker data requirements, disease mechanisms, biological pathways, protein-protein interactions, and protein-phenotype relationships
• Prepared and maintained business requirement documentation, functional specifications, business rules, process workflows, and acceptance criteria, ensuring alignment between stakeholder expectations and project deliverables
• Performed scientific literature review and reference analysis to identify key parameters related to biomarkers, pathology, genomics, proteomics, biologics, biochemical pathways, and disease-specific datasets required for efficient business requirement documentation
• Executed gap analysis and impact analysis to assess discrepancies between existing processes and evolving business requirements, supporting continuous process improvement initiatives
• Collaborated with quality assurance teams to define validation criteria, standardize terminology, maintain controlled vocabularies, and improve data consistency across multiple projects
• Maintained requirement traceability by tracking business requirements from analysis through validation, issue resolution, and final delivery
• Conducted root cause analysis on quality review findings and rejected records, recommending corrective actions that improved process efficiency and reduced rework
• Supported change management activities by evaluating the business impact of protocol updates, process modifications, and new stakeholder requirements
• Developed and maintained project trackers, productivity reports, and performance dashboards using Microsoft Excel, enabling effective monitoring of project progress, quality metrics, and SLA compliance

Diploma - Clinical Research, Clinical Data Management, and Pharmacovigilance - MITCON Biotechnology and Pharmaceutical Centre, Pune (2022)

M.Sc. - Microbiology - Yashwantrao Chavan College of Science, Karad (2013)

B.Sc. - Biotechnology - Vocational - Willingdon College, Sangli (2011)