Manisha Thakur

Senior Healthcare Integration Specialist with more than 12 years of extensive experience in Healthcare IT, HL7 Interface Development, EMR/EHR Integration, Healthcare Interoperability, API Integration, and Production Support. Proven expertise in designing, developing, implementing, testing, deploying, and maintaining enterprise-level healthcare interfaces across complex healthcare ecosystems. Hands-on experience in implementing HL7 v2.x messaging including ADT, ORU, ORM, SIU, DFT, VXU, QBP, K11, Laboratory, Radiology, Immunization and Clinical Interfaces.

Strong knowledge of FHIR, CCDA, X12 Healthcare Transactions, REST APIs, Healthcare Data Exchange, HIPAA Compliance, Data Mapping, Interface Lifecycle Management and Integration Architecture. Experienced in complete interface implementation lifecycle including requirement gathering, workflow analysis, technical design, development, interface configuration, connectivity setup, testing, deployment, go-live support, production support and post-production maintenance. Strong ability to collaborate with healthcare providers, laboratories, third-party vendors, business stakeholders, implementation teams and cross-functional engineering teams to deliver scalable, secure and highly reliable healthcare integration solutions.

Technical Lead – Healthcare Integration - CitiusTech Healthcare Technology

(2022-04 - 2026-02)

• Lead end-to-end healthcare interface implementation projects from requirement gathering through production deployment.
• Design, develop and maintain HL7 interfaces for hospitals, laboratories, clinics and healthcare organizations.
• Develop complex healthcare integration workflows using Mirth Connect and modern API-based architecture.
• Build HL7 interfaces including ADT, ORM, ORU, SIU, DFT, Immunization, VXU, QBP and Clinical Interfaces.
• Design healthcare interoperability solutions between multiple EMR/EHR systems.
• Configure secure connectivity using TCP/IP, VPN, SSL, DNS and SFTP.
• Develop REST API integrations for healthcare applications.
• Perform interface mapping, message transformation and workflow validation.
• Conduct interface testing, integration testing, user acceptance testing and production validation.
• Lead production deployment and post go-live support activities.
• Troubleshoot complex production incidents and perform root cause analysis.
• Coordinate with healthcare providers, laboratories, vendors and implementation teams.
• Review technical designs and mentor junior developers.
• Prepare technical design documents, workflow documents and implementation guides.
• Work closely with cross-functional engineering teams for continuous product improvements.
• Ensure HIPAA compliance and healthcare interoperability standards across all implementations.

Interface Implementation Specialist - eClinicalWorks Pvt. Ltd.

(2015-10 - 2022-04)

• Designed and implemented healthcare interfaces connecting hospitals, laboratories, radiology centers and practice management systems.
• Developed HL7 interfaces including ADT, ORU, ORM, SIU, DFT, Laboratory and Radiology workflows.
• Performed complete interface lifecycle management including analysis, design, implementation, testing and deployment.
• Configured client-hosted, SaaS-based and locally hosted healthcare environments.
• Implemented bidirectional and unidirectional interfaces.
• Upgraded EMR applications and healthcare integration environments.
• Developed XML, HL7 and Flat File based integrations.
• Wrote SQL queries for healthcare data validation, troubleshooting and reporting.
• Configured connectivity using TCP/IP, SFTP, VPN and Web Services.
• Worked extensively with Quest Diagnostics, LabCorp and various healthcare vendors.
• Coordinated implementation meetings with clients and third-party vendors.
• Created technical documentation, interface specifications and implementation documents.
• Managed production support, issue resolution and client communication.
• Worked on JIRA for issue tracking, enhancement requests and project management.
• Performed workflow analysis and recommended healthcare integration improvements.

Application Support Engineer - Softcon Solutions

(2014-08 - 2015-10)

• Provided application and database support for enterprise ERP applications.
• Performed SQL Server administration and troubleshooting.
• Managed software deployment and release validation.
• Worked on ITIL-based incident management processes.
• Monitored application performance and server health.
• Diagnosed production issues and implemented corrective actions.
• Supported client implementation and software rollout activities.
• Prepared technical documentation and knowledge base articles.

Associate Manager - MK Infotech

(2013-08 - 2014-02)

• Managed technical teams and project execution.
• Coordinated project schedules and delivery activities.
• Conducted team mentoring and technical training sessions.
• Managed workflow planning and project documentation.
• Supported process improvement initiatives.

Application Support Engineer - Omnitech Info Solutions

(2012-01 - 2013-08)

• Provided technical support for enterprise applications.
• Resolved application configuration issues.
• Supported end users through remote troubleshooting.
• Performed software installation and maintenance.
• Worked closely with development teams for issue resolution.

Technical Support Engineer - Reliance

(2008-10 - 2010-10)

• Provided technical support for hardware, software and networking issues.
• Configured desktop systems and network connectivity.
• Troubleshot IP addressing, DHCP and routing issues.
• Installed operating systems and enterprise software.
• Delivered technical assistance to end users.

Bachelor of Engineering - B.E. - SSVPS College of Engineering, Dhule