Functional Business Analyst at TECHNOCRATS HORIZONS Compusoft Pvt. Ltd. (2025-11 – Present)
Functional Business Analyst for e-Commerce projects with focus on requirements gathering, documentation, and cross-functional team coordination.
- Gather, analyze, and document functional business requirements for e-Commerce, produce detailed BRD/FRD documents aligned with SDLC phases.
- Collaborate with business stakeholders, development, and QA teams to ensure seamless execution and clear understanding of functional specifications and acceptance criteria.
- Facilitate requirement walk through sessions, sprint planning ceremonies, and backlog refinement meetings to drive clarity and minimize scope creep.
- Manage functional testing and QA documentation; validate deliverables against business requirements to ensure quality outcomes meeting stakeholder expectations.
- Support end-to-end project coordination activities and facilitate communication across multiple technical and business teams.
Functional Business Analyst at SATMAT TECHNOLOGIES (2020-04 – 2025-10)
Functional Business Analyst for Life Insurance and IT projects with comprehensive responsibilities in requirements analysis, documentation, design, testing, and stakeholder management.
- Acted as the key liaison between business stakeholders and technology teams; gathered, analyzed, and prioritized functional requirements for Life Insurance, IT Projects.
- Prepared comprehensive Business Requirement Documents (BRD) and Functional Specification Documents (FRD) for development and testing teams; performed thorough gap analysis and impact assessment.
- Documented end-to-end Insurance workflows including new policy issuance, premium adjustments, renewal processing, and claim intimation-to-settlement cycles.
- Conducted requirement walk through sessions with development and testing teams to ensure clear functional understanding and minimize scope creep throughout all SDLC phases.
- Prepared High-Level Design (HLD) and Low-Level Design (LLD) documentation including process flow diagrams, data flow diagrams.
- Performed functional testing on development and staging servers; participated in pre-production deployment validation and UAT co-ordination with business users.
- Tested and validated APIs using Postman with the coordination of TL; logged and tracked defects using JIRA, ensuring timely resolution and delivery quality.
- Coordinated with clients and technical teams through regular conference calls, meetings, and status updates; maintained strong stakeholder relationships and provided regular feedback to the Project Manager.
- Maintained documentation repositories and organized project artefacts for team accessibility; monitored project timelines and reported progress against milestones.
