Manjiri Thakur

Dynamic and results-driven 17 + years experienced team leader with in-depth clinical knowledge and a proven track record in healthcare operations. An extroverted professional who balances leadership with care, collaboration, and strategic execution.

Vertical Head – Product & Strategy - Physiotattva - Bangalore

(2022-10)

Responsible for cross-functional operations, training, and strategy implementation across multiple centers, driving revenue growth, team competency, and end-to-end lead conversion efficiency in physiotherapy services.

• Headed the CEC Department for 3 years, overseeing lead generation and conversion optimization.
• Oversaw operations of 17+ centers in Bangalore, focusing on product implementation, process execution, and staff training
• Developed SOPs for CEC (Physio/Nursing), Reception, Refunds, Escalation
• Developed SOPs for Products like Sports Massage, Stretch and Flex Program, Holistic Chiropractic, S and C, MSK ERP, Dr app, Pt app, COMs, Consultation, Careplan and Business Development.
• Structured formats and tools: Doctor payouts, ERP trackers, consultation and careplan scripting frameworks.

Officer Rehabilitation - Nightingales Home health Services & Physiotherapy Clinic

(2016-11 - 2022-09)

Day to day management of rehabilitation services, clinical quality of services provided, manage staff attrition, responsible for achieving set revenue targets for branch for Stroke, Physio and Speech Products.

• New patient assessments, detailed documentation of assessment findings, short- & long-term goals and treatment plan in the electronic medical records (EMR).
• Responsible for achieving budgeted revenue for Rehab: Physio, Stroke, Speech and any new specialty that gets added- PTC and Home.
• Maintain patient-wise outcome measure data, patient assessment data, patient dropouts, cancellation and rescheduled services for monthly functional and operational review.
• Lead management: tracking monthly patient leads and ensuring resources are available for services.

Physiotherapist - Pulse Hospital - Sinhagad Road, Pune

(2014-01 - 2015-04)

Physiotherapist - Siddhi Hospital - Katraj, Pune

(2012-11 - 2015-04)

Physiotherapist - Sai Sneh Hospital - Katraj, Pune

(2012-11 - 2015-04)

Physiotherapist - Karne Hospital - Swargate, Pune

(2012-11 - 2013-03)

Physiotherapist - Shri Krishna Hospital - Anand, Gujarat

(2011-12 - 2012-11)

Physiotherapist - Sumati Orthopedic Clinic - Sindhudurg, Maharashtra

(2009-12 - 2011-11)

Physiotherapist - Masina Hospital - Byculla, Mumbai

Physiotherapist - Mahavir Research Centre - Kalachowky, Mumbai

Physiotherapist - Burns Centre

Under guidance of Dr. Keshwani

Observership - Peadiatric Unit - Borivali

Master of Physiotherapy - Neuro Psychosomatic - RGUHS, Bangalore (2016)

Bachelor of Physiotherapy - RGUHS, Bangalore (2008)

F.N.R - Apollo Hospital, Hyderabad Medvarsity University (2008)

C.M.P - Capri Institute of Manual Therapy, Delhi (2009)