Manjunatha B

Results-driven Loss Prevention professional with 6+ years of experience across retail, warehouse operations, security, risk management and multi-location loss control. Experienced in shrinkage control, fraud and theft investigations, CCTV monitoring, retail audits, inventory reconciliation, cash controls and SOP compliance. Currently managing PAN-India Loss Prevention responsibilities at Chai Point, with a track record of strengthening inventory controls, identifying operational risks, conducting investigations and training store teams.

Deputy Manager – Loss Prevention (PAN India) - Chai Point - Bangalore

(2024-10)

• Manage Loss Prevention activities across PAN-India stores, focusing on shrinkage control, inventory integrity, operational risk and policy compliance.
• Conduct monthly store audits and investigate inventory, cash variance, theft, fraud and integrity-related incidents.
• Monitor CCTV and prepare investigation/incident reports for management review and corrective action.
• Implemented and strengthened controls around GRN, inventory handling, stock movement and wastage processes.
• Support Finance and Operations teams in inventory reconciliation, variance analysis and audit closure.
• Develop data-driven reports to identify recurring loss patterns, operational gaps and fraud risks.
• Conduct training and awareness sessions for store teams on loss prevention, shrinkage and theft-control practices.
• Promoted within 12 months and recognized as CP Star of the Quarter – Q1 & Q2 2025.

Loss Prevention – Assistant Manager - Chai Point - Bangalore

• Conducted risk assessments and security audits to identify operational risks and compliance gaps.
• Delivered employee training on loss prevention, security awareness and theft deterrence.
• Supported surveillance and security-system improvements with Operations and Technology teams.
• Monitored shrinkage trends and strengthened preventive controls across stores.

Loss Prevention – Senior Executive - Nature's Basket (RPSG Group) - Bangalore

(2023-08 - 2024-09)

• Managed Loss Prevention operations for 13 Bangalore retail stores and supported virtual monitoring for Kolkata and Delhi stores.
• Conducted regular audits to identify employee theft, inventory discrepancies and operational control gaps.
• Implemented theft-deterrence measures and improved store security practices and incident response.
• Conducted security awareness and SOP training for store teams.

Loss Prevention Supervisor - Reliance Retail – Warehouse & Retail - Hubli

(2020-02 - 2023-08)

• Conducted security audits and identified operational risks across warehouse and retail operations.
• Implemented preventive security measures to control inventory shrinkage and losses.
• Coordinated with local authorities during theft investigations.
• Trained warehouse teams on loss prevention, security practices and SOP compliance.
• Monitored CCTV and investigated suspicious activities; maintained daily incident reports and audit findings.

MBA - Supply Chain & Management - Manipal University of Education

Bachelor's Degree - BCA - Karnataka University Education Board (2016)